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Cloud Contact Center Featured Articles
For a Brighter Financial Outlook, Move to the Cloud
Moving to the cloud can offer significant cost savings and potential for new revenue streams, but there may also be the fear of the unknown.
Avaya Hybrid Cloud Solution for Contact Centers to be Powered by Spoken Communications
Avaya looks to hybrid contact center option to drive contact center enhancements as powered by Spoken Communications.
Cloud-based SIP PBX Highlights use of WebRTC for Contact Centers
WebRTC use in cloud-based contact centers is major emerging trend for 2015.
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Cloud Contact Center News
Avtex Hires Chief Client Officer
3/4/2015 12:34:42 PM
Frost & Sullivan Awards Level 3 for Best Practices in VoIP and SIP Trunking Services to Enterprises
3/2/2015 7:59:15 AM
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