Contact Center Industry News

[August 22, 2005]

Yahoo!'s VoIP Veteran to Keynote INTERNET TELEPHONY Conference & EXPO Fall 2005; Brad Garlinghouse, Vice President of Communications Products at Yahoo!, to Address Leading VoIP Conference in Los Angeles this October

NORWALK, Conn. --(Business Wire)-- Aug. 22, 2005 -- Technology Marketing Corporation (TMC(R)) announced today that Brad Garlinghouse, vice president, Communications Products, Yahoo! Inc., has agreed to deliver the keynote address at their INTERNET TELEPHONY Conference & EXPO Fall 2005, held October 24-27, 2005 at the Los Angeles Convention Center.

Mr. Garlinghouse's address, which is open to all registered attendees, will take place Monday, October 24th at 4:45 pm PDT. Registration for the conference is now open at

INTERNET TELEPHONY Conference & EXPO, held since 1999, is the world's best-attended VoIP trade show. More than 6,200 attendees packed the most recent show in Miami this past February. TMC projects total attendance in Los Angeles this October to exceed 7,500.

Mr. Garlinghouse is responsible for the strategy, management, development, and financial performance of Yahoo!'s leading communications products which include Yahoo! Mail, Messenger, Photos and Voice. He is charged with improving user engagement for these services, as well as ensuring that Yahoo! continues to be the most valuable global communications network on the Internet. Brad previously served as chief executive officer of Dialpad Communications, one of the world's largest providers of PC-based telecommunications services.

"As a leader in providing consumer VoIP services for more than six years, Yahoo! is honored to participate in one of the industry leading events where VoIP discussion will be taken to the next level," said Brad Garlinghouse, vice president, Communications Products, Yahoo!. "I am thrilled to share my experience and vision as we see VoIP becoming a key component to a broader integrated communications experience for consumers."

"Clearly, the VoIP aspirations of the most trafficked Internet destination worldwide are of paramount interest to everyone selling, servicing or buying VoIP products and services. We are very excited that Mr. Garlinghouse will be at INTERNET TELEPHONY Conference & EXPO this Fall explaining Yahoo!'s vision of VoIP," said Rich Tehrani, TMC President and Conference Chairman for INTERNET TELEPHONY Conference & EXPO.

Tehrani continued, "Known as a spokesperson and expert in the intersection of communications and the Internet, I'm certain Brad's speech will be one of the highlights of this year's event in Los Angeles."

Registration for the conference and trade show is now open. Anyone interested may register by visiting Vendors interested in exhibiting or sponsorship opportunities at the show should contact Dave Rodriguez right away at 1-203-852-6800, ext. 146. Or send e-mail to:

Press inquiries regarding Brad Garlinghouse's address can be directed to Mostafa Razzak at 23-31 Communications: (646) 442-3361 or by e-mail:

About TMC(R)

Technology Marketing Corporation (TMC) publishes two print magazines: Customer Interaction Solutions, and Internet Telephony; five digital publications, SIP Magazine, Speech-World, WiFi Telephony Magazine, VoIP Developer, WiMAX Magazine; and the online publications TMCnet, Planet PDA Magazine, WiFi Revolution, Alternative Power and BiometriTech. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC also produces The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet publishes more than 20 topical online newsletters. For more information about TMC, visit

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