Contact Center Industry News

TMCNet:  InterCall Announces Partnership With Climate Action to Promote Green Benefits of Conferencing

[January 03, 2008]

InterCall Announces Partnership With Climate Action to Promote Green Benefits of Conferencing

CHICAGO, January 3 /PRNewswire/ --

- Global conferencing leader aligns with Sustainable Development
International and United Nations Environment Program for worldwide
communications initiative

InterCall, the world's largest conferencing provider, is now a Platinum
sponsor of Climate Action, a joint development of Sustainable Development
International and the United Nations Environment Program (UNEP) promoting
environmentally-responsible business.

Through an upcoming book, Web site, and marketing program, InterCall and
Climate Action will educate businesses, governments and non-profits on what
they can do to reduce their carbon footprint and reduce their impact on
climate change. Other environmentally friendly best practices, new
technologies and practical initiatives to help companies and governments
create a more sustainable business will also be shared in the publication.
Features authored by government entities, intergovernmental organisations,
the public and the private sector will raise awareness of the latest market
trends, environmental threats and opportunities in response to climate

"InterCall is proud to support an organisation that will be a powerful
agent for change in the Green movement," said Carolyn Campbell, Senior
Director of Marketing for InterCall. "While InterCall has already launched
its own environmental-awareness initiative,, through
the power of this partnership we will have a much stronger voice in helping
businesses realize the carbon savings they can achieve through conferencing
and collaboration services."

Climate Action brings together six influential organisations concerned
with the successful mitigation of climate change: UNEP, Ceres and its
Investor Network on Climate Risk, The Carbon Trust, FTSE4Good and the Pew
Center on Global Climate Change.

More information on Climate Action can be found at

About InterCall

InterCall, a subsidiary of West Corporation, is the largest service
provider in the world specialising in conference communications. Founded in
1991, InterCall helps people and companies be more productive by providing
advanced audio, event, Web and video conferencing solutions that are
easy-to-use and save them time and money. Along with a team of over 500
Meeting Consultants, the company employs more than 1,500 operators, customer
service representatives, call supervisors, accounting, marketing and IT
professionals. InterCall's strong US presence, which includes four call
centers and 26 sales offices, is bolstered by a global reach that extends to
Canada, the United Kingdom, Ireland, France, Germany, Australia, New Zealand,
China, India, Hong Kong, Singapore, Japan and India. For more information,
please visit

Web site:


Philip Chang,, or Katie Hasse,, both of Cushman-Amberg Communications, +1-312-263-2500, for InterCall

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