Contact Center Industry News

TMCNet:  Matrix Comsec Announces Integration of Infor Classic Starlight with its range of Hospitality IP-PBXs

[July 09, 2012]

Matrix Comsec Announces Integration of Infor Classic Starlight with its range of Hospitality IP-PBXs

Matrix Hospitality Solution – The solution with the blend of features and flexibility Matrix ETERNITY is a feature rich IP-PBX designed to meet the diverse communication needs of hospitality industry. It incorporates specialized hospitality module, third-party PMS and CAS support and many other utilitarian and productivity enhancing features. It supports PSTN, GSM/3G, ISDN and IP networks; and contributes in streamlining the routine hotel operations with increased staff mobility and productivity.

“Matrix IP-PBXs are acclaimed by Indian and overseas hoteliers for its easy integration with third-party PMS and CAS. This offers Matrix a competitive edge over other costly Hotel solutions and we continuously work towards strengthening our position by offering integration with leading PMS software globally” said Ruchir Talati, Product Manager – Hospitality Division for Matrix Comsec.

Infor – The Valued Integration Partner “Infor Classic Starlight being a premium PMS for hotels and having a good market reach, is the most suitable partner for integration with ETERNITY Hotel PBX.” “This integration will build a comprehensive, reliable and value-for-money solution for modern hotels. Besides call cost savings, hoteliers can optimize their daily operations, improve service delivery and enhance guest experience with the combination of Infor Classic Starlight PMS and ETERNITY Hotel PBX. In addition to this, hoteliers can justify their existing investment for Infor Classic Starlight PMS, using it in combination with ETERNITY Hotel PBX without any additional effort and investment.” said Ruchir Talati.

“Hospitality segment is our focus area and we are committed to design and deliver value for money solutions for our customers. This endeavor is one more step towards the fulfillment of the extended commitment to our hotel customers.” Ruchir Talati concluded.

________________________________________________________________________ABOUT MATRIX COMSEC Established in 1991, Matrix Comsec is a leader in Telecom and Security solutions for modern businesses and enterprises. An innovative, technology driven and customer focused organization; the company is committed to keep pace with the revolutions in the telecom and security industries. With around 30% of its human resources dedicated to the development of new products, Matrix has launched cutting-edge telecom products like IP-PBX, Universal Gateways, VoIP Gateways and Terminals, GSM Gateways, Access Control and Time-Attendance Systems and Fire Alarm Systems. These solutions are feature-rich, reliable and conform to the international standards.

Having global foot-prints in Asia, Europe, North America, South America and Africa through an extensive network of more than 500 channel partners, Matrix ensures that the products serve the needs of its customers faster and longer. Matrix has won several national and international awards which are a testimony of its designing and manufacturing competencies.

To find out more about Matrix’s products and to learn more about the various solutions offered by Matrix to optimize business processes through effective communication solutions, visit the company website, ___________________________________________________________________________________ABOUT Infor Infor is the world's third-largest supplier of enterprise applications and services, helping more than 70,000 large and mid-size companies improve operations and drive growth across numerous industry sectors. To learn more about Infor, please visit

With a customer base which includes more than 10,000 properties under management in the Americas, Europe, the Middle East, and Asia-Pacific, Infor is able to provide more complete applications for hospitality and gaming companies regardless of size, scale or geography.

Contacts Matrix Comsec Ruchir Talati +91 966 254 4402 Contacts Infor Varun Vishwanath +91 9930104931 Richa Patel +91 9769750101

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