Contact Center Industry News

TMCNet:  Commerce Department Declares Winners in the Commerce Business Apps Challenge

[July 20, 2012]

Commerce Department Declares Winners in the Commerce Business Apps Challenge

Jul 20, 2012 (Commerce Department Documents and Publications/ContentWorks via COMTEX) -- An online application that allows businesses to compare themselves to their competitors, locate their competition, customers, and suppliers, and find the best places to advertise and their developer team of four won the Commerce Department's first prize and $5,000 in the nationwide Commerce Business Apps Challenge sponsored by the U.S. Department of Commerce. The winning apps use at least one Department of Commerce data set that assists businesses and/or improves the service delivery of to the business community. BusinessUSA is a centralized, one-stop platform to make it easier than ever for businesses to access services to help them grow and hire. All of these winners equip businesses with tools to be more competitive around the world, while creating jobs here at home.

The First Place winner, SizeUp, is a business intelligence tool that uses data from hundreds of sources including the Census Bureau, U.S. Patent and Trademark Office, the Bureau of Economic Analysis, IRS records, county courthouse filings, Yellow Pages and White Pages, business publications, the U.S. Postal Service, and corporate annual reports to provide a comprehensive overview to small- and medium-sized business about their competitiveness and where to find resources to improve. This will improve the success of small businesses so they can prosper and create new jobs.

The $10,000 contest challenges app developers to find innovative ways to utilize Commerce and other publicly available data and information to support American businesses. 22 entries were submitted to the high-profile judging panel that included Vint Cerf, Chief Internet Evangelist at Google; Tim O'Reilly, founder and CEO of O'Reilly Media and Sheryl Sandberg, Chief Operating Officer at Facebook among others who selected the three winners.

The Commerce competition awarded a First Place winner ($5,000), a Second Place winner ($3,000) and a Third Place winner ($2,000).

The Second Place winner,, is a website that provides a way for new and expanding businesses to find, compare and deeply analyze communities and available properties nationwide. This tool will be valuable for American companies looking to expand their operations inside the United States or companies choosing to bring jobs back from overseas.'s online map-based search can greatly simplify and speed up the site selection process, freeing companies to be able to quickly and accurately make informed decisions based on numerous data sets including demographic, business, transportation, and property information unavailable in any other single website. They used data from the Census Bureau, U.S. Patent and Trademark Office, and the Bureau of Economic Analysis

The Third Place winner, MyBusiness Toolbox, is an iOS (iPhone and iPad) app that helps small business owners find helpful information and resources related to growing (or starting) their business. The app helps small business owners find articles, data, events, programs, services, stories, tools, funding sources, license information, and helpful sites related to owning a small business by utilizing the BusinessUSA Resource Access API and the SBA API.

Building upon this successful contest, the Census Bureau has opened up a beta API to ensure that American entrepreneurs and businesses can compete, win, and create jobs here at home.

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...