Contact Center Industry News

TMCNet:  Smart Building Managed Services Spending to Surpass $1 Billion by 2020, Forecasts Pike Research

[September 06, 2012]

Smart Building Managed Services Spending to Surpass $1 Billion by 2020, Forecasts Pike Research

BOULDER, Colo. --(Business Wire)--

As part of the effort to cut costs in the global recession, many commercial building owners and managers have installed building energy management systems (BEMS) to reduce energy use and operating expenses. While these new systems can provide significant efficiency gains, their sophistication can be beyond the capabilities and resource levels of a building's operating or maintenance staff. Consequently, smart building managed services are growing in demand and popularity as a means of solving these and other building energy management market issues. According to a new report from Pike Research, a part of Navigant's Energy Practice, worldwide spending on these outsourced services - which include data acquisition and analytics, as well as building maintenance contracts - will grow from $291 million in 2012 to $1.1 billion by 2020.

"As the need for sophisticated building energy management systems grows worldwide, so will the need for simpler, turnkey solutions that unlock energy efficiency," says senior research analyst Eric Bloom. "Smart building managed services allow building owners to outsource their energy management needs to experts who continuously monitor their facilities, searching for opportunities to reduce energy costs and improve operations."

The smart building managed services opportunity unites building equipment vendors, software companies, and real estate/property management companies in unprecedented ways. Indeed, very few players in the current smart building managed services market could be considered purely managed service providers. According to the report, some of the strongest competitors are the large building systems equipment manufacturers, including Jonson Controls, Siemens (News - Alert), and Schneider Electric, which provide a wide variety of products and services in many different areas. Two more focused companies, Ecova and Pacific Controls, have developed significant technology offerings with a targeted, service-oriented approach.

The report, "Smart Building Managed Services", examines the global smart building managed services market trends, along with opportunities and challenges, business strategies, and key industry players. The report examines the technology issues in the smart building managed services market and includes profiles of 18 vendors. Market forecasts include total market growth from 2012 through 2020, market share and growth rate comparisons, and projections for five world regions. An Executive Summary of the report is available for free download on the Pike Research website.

About Pike Research (News - Alert)

Pike Research, which joined Navigant's global Energy Practice on July 1, 2012, provides in-depth analysis of global clean technology markets. The team's research methodology combines supply-side industry analysis, end-user primary research and demand assessment, and deep examination of technology trends to provide a comprehensive view of the Smart Energy, Smart Grid, Smart Transportation, Smart Industry, and Smart Buildings sectors. Additional information about Pike Research can be found at

About Navigant

Navigant (NYSE: NCI) is a specialized, global expert services firm dedicated to assisting clients in creating and protecting value in the face of critical business risks and opportunities. Through senior level engagement with clients, Navigant professionals combine technical expertise in Disputes and Investigations, Economics, Financial Advisory and Management Consulting, with business pragmatism in the highly regulated Construction, Energy, Financial Services and Healthcare industries to support clients in addressing their most critical business needs. More information about Navigant can be found at

* The information contained in this press release concerning the report, "Smart Building Managed Services," is a summary and reflects Pike Research's current expectations based on market data and trend analysis. Market predictions and expectations are inherently uncertain and actual results may differ materially from those contained in this press release or the report. Please refer to the full report for a complete understanding of the assumptions underlying the report's conclusions and the methodologies used to create the report. Neither Pike Research nor Navigant undertakes any obligation to update any of the information contained in this press release or the report.

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