Contact Center Industry News


[November 07, 2012]

"Rush to develop mobile wallet leaves consumers vulnerable to security risks", says ValidSoft CEO Pat Carroll

LONDON, Nov. 7, 2012 /PRNewswire via COMTEX/ -- Pat Carroll, CEO of ValidSoft, a global supplier of telecommunications-based fraud prevention, authentication and transaction verification solutions, and a wholly owned subsidiary of Elephant Talk Communications, Corp. (NYSE MKT formerly NYSE Amex: ETAK), discussed the security risks of the mobile phone at the Cartes 2012 conference in Paris today.

(Logo: (Logo: Since the first announcement of mobile wallet products in early 2011, there has been a rush for mobile network operators, banks, phone manufacturers and retailers to join the world of near field communication (NFC) contactless and P2P payments. However, according to ValidSoft's Mr Pat Carroll: "The rush to grab a share of the market has led to compromised security, highlighting the need for the industry to find a robust security solution." According to McKinsey (Global Mobile Payments Consumer Survey June 2012) by 2013, almost 50 percent of us will use mobile payments at least once a week - if not every day, and research from Gartner has predicted that the cost of cybercrime will increase by 10 percent per annum through to 2016 thanks to the rise of mobile devices and mobile-based apps.

Pat Carroll said: "I am excited to participate in Cartes and view it as an opportunity to discuss industry trends in fraud prevention and technology. Fraud prevention and identity protection are of paramount importance for any banking or financial enterprise, particularly in the realm of mobile commerce, and I look forward to sharing my insights on the latest innovations developed to combat this growing global problem." With more than 25 years of financial services and technological experience, Mr. Carroll founded and leads ValidSoft with the objective of preventing fraud through industry-leading authentication and transaction verification solutions. Throughout his career, Pat has been at the forefront of industry thinking, representing organizations and industry bodies and participating in industry initiatives.

At the Cartes conference Mr Carroll highlighted the opportunity that mobile payments and banking provide for proximity correlation, invisible layers and voice-based authentication. He also talked about the scope for including a "trust" factor - a protected channel that is created in real time and exists only for the duration of that transaction.

"The goal should always be to make enrollment, activations and transactions safe, but at the same time not to compromise the customer experience with overly complicated secured procedures. There is a delicate balance to be met if the mobile wallet is to be a secured as well as a commercial success." Mr Carroll concluded: "The way to a European standard for the mobile wallet is a test of endurance rather than a sprint. The opportunities that will be generated through the development of mobile wallets are immense - it's not just a case of racing headlong in pursuit of quick market share." Notes to Editors ValidSoft Limited has been a wholly-owned subsidiary of Elephant Talk since early 2010 and underpins our mobile/cloud security offering. The company is a market leader in providing solutions to counter electronic fraud relating to a variety of bank, card, internet and telephone channels. ValidSoft's solutions are used to verify the authenticity of both parties to a transaction (Mutual Authentication), the security of the relevant telecommunication channel used (Secure Communications), and the integrity of transactions itself (Transaction Verification) for the mass market, in a highly cost-effective and secure manner, while being very easy to use.

The company counts several leading worldwide service providers and institutions among its customers. These companies benefit from a very substantial reduction in false positives, thereby freeing up resources to combat actual fraud, as well as a substantial elimination of the fraud itself, all in real time. ValidSoft is the only security software company in the world that has been granted three European Privacy Seals. Visit

Elephant Talk Communications, Corp. (NYSE: ETAK), (formerly NYSE Amex: ETAK) is a leading international provider of mobile networking software and services. The Company's mission is to provide a single service, fully enabling and securing the mobile cloud.

Elephant Talk empowers Mobile Network Operators (MNOs) and Mobile Virtual Network Operators (MVNOs) by providing a cloud based mobile communications infrastructure, operating software and managed services, based mostly on company developed and owned software. We enable these Mobile Operators and Virtual Network Operators by offering a full suite of products, delivery platforms, support services, superior industry expertise and high quality customer service without substantial upfront investment.

As a specialized outsourcing partner, we provide operating software, managed services, cloud and SaaS solutions, an integrated transaction and delivery platform to the mobile telecommunications industry globally. Our products include remote health care, credit card fraud prevention, mobile internet ID security, secure remote file access management, loyalty and transaction management services and a whole range of other emerging mobile services.

Elephant Talk can count several of the world's leading Mobile Operators amongst their customers including Vodafone, T-Mobile and Zain, and virtually all business is focused on tier 1 operators worldwide. Visit

Forward-Looking StatementsCertain statements contained herein constitute "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements may include, without limitation, statements with respect to the Company's plans and objectives, projections, expectations and intentions. These forward-looking statements are based on current expectations, estimates and projections about the Company's industry, management's beliefs and certain assumptions made by management. Readers are cautioned that any such forward-looking statements are not guarantees of future performance and are subject to certain risks, uncertainties and assumptions that are difficult to predict. Because such statements involve risks and uncertainties, the actual results and performance of the Company may differ materially from the results expressed or implied by such forward-looking statements. Given these uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements. Unless otherwise required by law, the Company also disclaims any obligation to update its view of any such risks or uncertainties or to announce publicly the result of any revisions to the forward-looking statements made here. Additional information concerning certain risks and uncertainties that could cause actual results to differ materially from that projected or suggested is contained in the Company's filings with the Securities and Exchange Commission (SEC), copies of which are available from the SEC or may be obtained upon request from the Company.

Media Contacts PR TeamsUS: Intermarket Communications +1 212 888 UK: Fishburn Hedges +44 (0)20 7839 Investor relations:Steve Gersten Elephant Talk Communications Corp.+ 1 813 926 Peter Salkowski The Blueshirt Group+ 1 415 489 SOURCE ValidSoft

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