Contact Center Industry News

TMCNet:  Research and Markets: The Telepresence Market in US to Grow At CAGR Of 27.22 Percent over Period 2011-2015

[November 13, 2012]

Research and Markets: The Telepresence Market in US to Grow At CAGR Of 27.22 Percent over Period 2011-2015

Nov 13, 2012 (M2 PRESSWIRE via COMTEX) -- Research and Markets ( has announced the addition of the "Telepresence Market in the US 2011-2015" report to their offering.

One of the key factors contributing to this market growth is the increasing global expansion of organizations. The Telepresence market in the US has also been witnessing the evolution of robotic telepresence. However, the lack of availability of reliable internet connectivity could pose a challenge to the growth of this market.

Key vendors dominating this space include Cisco Systems Inc., Polycom Inc., LifeSize Communications Inc. and Teliris Inc.

Other vendor mentioned in the report is Vidyo Inc.

Commenting on the report, an analyst from TechNavio's Telecom team said: "Robotic telepresence is an advanced form of telepresence where an end-user is able to control, drive and command a robot from a remote location. The robot is fitted with wheels, a camera and a screen, and the remote user can control the wheels and the functions of the camera. Moreover, a mobile robot gives remote users the ability to communicate and interact (ad-hoc face-to-face meetings) as though they are physically present. For instance, a telepresence internet-connected, low-cost robot is an enterprise-grade telepresence solution of RoboDynamics. It is essentially a video conferencing system on wheels, and it provides a means for ad-hoc face-to-face conversations as well as audio and visual monitoring from a remote location." According to the report, organizations are expanding their businesses globally, and hence their clients, customers, suppliers and dealers are often spread across the globe. As businesses expand, it is important for a parent company to establish subsidiaries and branches in other countries. In order to connect to these offices and to foreign clients, reliable international connection is required which is available at affordable rates. Hence, telepresence is a reliable option for organizations for better connectivity and reliability. It enables organizations to have face-to-face interaction with customers, employees, or anyone dealing with their business.

Further, the report discusses that one of the major challenges is the lack of availability of reliable internet connectivity.

For more information visit CONTACT: Research and Markets, Laura Wood, Senior Manager. Fax from USA: 646-607-1907 Fax from rest of the world: +353-1-481-1716 Sector: Telecommunications and Networks ( cat_id=20&campaign_id=xd6bb6) ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at on the world wide web. Inquiries to

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