Contact Center Industry News

TMCNet:  New QUADRA-CHEK Metrology Software for Measuring Machines

[November 13, 2012]

New QUADRA-CHEK Metrology Software for Measuring Machines

(Cision (English) Via Acquire Media NewsEdge) New IK 5000 Inspection Package Within Provides 3-D Profiling SCHAUMBURG, IL (November 2012) – HEIDENHAIN announces the latest version of their PC-based QUADRA-CHEK Metrology software providing advanced functionality for inspection measurement machines. This software makes it possible to conveniently perform 2-D and 3-D measuring tasks in the field of metrology when standard DRO products will not suffice. Labeled the IK5000 version 2.96.2, this powerful inspection package builds upon the original Metronics QUADRA-CHECK QC5000 software by introducing new functionality such as 3D Profiling capabilities that can provide measurement and graphic evaluation of 3-D contours using multi-sensor and tactile measuring machines. This new option, used for profile measurements, is able to import a 3D CAD file (either STEP or IGES) and compare it with the actual measured part.

This version now supports new Auto Focus functionality to allow for the desired search distance to be directly entered into the search distance field. Previously the algorithm used the Teach function to determine the optimum search distance and Z axis velocity depending on the camera frame rate, which could cause intermittent failures depending on the part surface and if it was significantly different from the surface used during the Teach process.

Part Programming improvements were added to support compensation for the thermal behavior of products that experience a shrinkage or growth of material during the manufacturing process. This will allow users to write a single inspection program for measuring parts with materials having a known growth or shrink rate throughout the manufacturing process.

Improvements were also added to currently existing Radial and Palletize methods of automatic part programming routines. These methods are designed to help users when there are common features or parts that repeat angularly, around a datum, or based on a palletized grid layout. On Video-Based Inspection machines, these improvements will retain specific video tool sizes and the positions needed for these measurements, and then repeat them based on the angle they are located around the datum or in reference to a linear layout. The new Palletize grid functionality will also allow the user to graphically select which parts in the grid are required for measurement, and only run the program in those locations.

The IK5000 version 2.96.2 now also offers compatibility for PCs using Windows 7 (32bit) operating systems as well as Windows XP and Vista. For more information, contact North American HEIDENHAIN PR Manager Kathleen Stoneski at (888) 488-3113, or write to us at HEIDENHAIN CORPORATION, 333 E. State Parkway, Schaumburg, IL 60173. HEIDENHAIN can also be accessed directly via our web site at HEIDENHAIN CORPORATION is the North American subsidiary of DR. JOHANNES HEIDENHAIN GmbH, a leading international manufacturer of precision measurement and control equipment.  Our product line includes linear scales, rotary and angular encoders, digital readouts, digital length gages, CNC controls and machine inspection equipment.

This information was brought to you by Cision http://www.cisionwire.com,c9333631The following files are available for download:,c1259957 IK5000Kathleen (c) 2012 Cision. All Rights Reserved.

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...