Contact Center Industry News

TMCNet:  SOTI and PODFather Enhance Enterprise Mobility for the UK's Logistics and Field Service Sectors

[November 29, 2012]

SOTI and PODFather Enhance Enterprise Mobility for the UK's Logistics and Field Service Sectors

EDINBURGH, UK, Nov. 29, 2012 /PRNewswire via COMTEX/ -- SOTI Inc., the world's most trusted provider of Enterprise Mobile Device Management (MDM) solutions, has announced that PODFather, a premier provider of proof-of-delivery software systems base in the UK, relies on SOTI MobiControl to manage its Intermec, Datalogic and Motorola mobile devices. Equipped with MobiControl's award-winning MDM technology, PODFather supports its clients in the UK's logistics and various field service sectors to reduce total cost of mobile device ownership, increase mobility ROI, minimize device downtime and enhance mobile workforce efficiency.

SOTI develops best-in-class solutions that solve the unique challenges involved in managing, securing, supporting and tracking mobile devices running on all platforms. With over 10,000 enterprise deployments and millions of devices managed worldwide, SOTI MobiControl is the world's most trusted MDM solution for enhancing enterprise mobility and enabling successful Bring Your Own Device (BYOD) programs. MobiControl leverages SOTI's BlitFire 10x technology to deliver the fastest and most reliable Remote Control functionality in the world, empowering IT administrators to provide real-time remote support for device users. MobiControl's other leading-edge features include Silent Application Installation, Device Lockdown/Kiosk Mode, Secure Content Library, Enterprise App Catalog, Location Tracking, Geofencing and more.

Using MobiControl's robust application management features, PODFather can silently distribute and update applications for all devices in the field at the same time, without disrupting end-users. This saves PODFather's IT support department a significant amount of time and effort by eliminating manual IT work. MobiControl enables PODFather's IT Administrators to remotely troubleshoot and resolve device issues in the field with ease, reducing device downtime while increasing the productivity of its clients' mobile workforce. In addition, MobiControl simplifies device provisioning by allowing PODFather to automatically deploy software and data in real-time, shortening the time required to provision new mobile devices.

Colin McCreadie, Business Development Director of PODFather said, "SOTI MobiControl has allowed us to efficiently and confidently manage the mobile assets used by our clients across the UK. Given our satisfaction with MobiControl, we have no hesitation to incorporate this solution in our future client projects and offer it to our existing customers." Carl Rodrigues, President and CEO of SOTI said, "MobiControl simplifies MDM by providing enterprises with comprehensive visibility and control over their mobile devices, applications and content. We are very pleased to have helped PODFather enhance the efficiency of its clients' mobile operations in the logistics and field service sectors. As an industry pioneer and innovator, we continue to leverage SOTI's expertise in enterprise mobility management to deliver superior MDM solutions." About SOTI Inc.

SOTI Inc. develops industry-leading solutions for Mobile Device Management (MDM), Mobile Content Management (MCM), Mobile Email Management (MEM), Mobile Application Management (MAM), Mobile Security Management (MSM), and to enable Bring Your Own Device (BYOD) policies in the workplace. SOTI MobiControl solves the unique challenges involved in managing, securing, supporting, and tracking mobile and desktop computing devices across all platforms. Today, over 10,000 customers around the world in all industries rely on SOTI to manage millions of devices. For more information, visit us at, contact us by email at or call us at +1-888-624-9828 (NA), +44 1213680675 (UK) or +61 3 90015554 (Australia).

About The PODFather The PODFather is a cloud based mobile software solution designed for businesses operating in logistics, construction, and various field service sectors. The integrated PDA and web-based backoffice solutions allow businesses to manage their operations in real-time and removes the problems associated with paper-based processes.

PODFather is the flagship product of Valley Technology Ltd, a UK based software developer and systems integrator specialising in solutions for businesses with mobile workforces. Valley Technology was founded in 2000 and has a long history of developing and supporting solutions for logistics, construction and field service environments.

PODFather has formed partnerships since its launch in 2006 with industry leading hardware manufacturers and mobile networks to ensure it delivers solutions which fit the requirements and budgets of its customers.


[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...