Contact Center Industry News

TMCNet:  KeyedIn® Solutions Announces Major Enhancements to KeyedInProjects with launch of v5.2

[December 13, 2012]

KeyedIn® Solutions Announces Major Enhancements to KeyedInProjects with launch of v5.2

MINNEAPOLIS --(Business Wire)--

KeyedIn Solutions, a global SaaS (News - Alert) (Software as a Service) solutions provider and consulting services organization, has announced a new release of its globally-acclaimed Cloud-based project management suite, KeyedInProjects™.

KeyedInProjects™ v5.2 includes wide-ranging new-to-market functionality that is immediately available through its SaaS platform or as an on-premise or hosted license.

A key addition is the new Social Collaboration feature that enables project teams to communicate and collaborate within the software and work together using social tools.

"KeyedInProjects™ provides an unbeatable platform for core project management processes. Now, with less formal information flows and communication paths, we're giving our customers another layer of efficiency with the ability to collaborate in real-time", notes Karen Adame, Chief Product Officer at KeyedIn Solutions.

"By adding Collaboration to KyedInProjects™ v5.2, we have enabled users to record threaded discussions so the team can communicate, interact and help each other online. Importantly, this keeps team discussions within the project environment, rather than in personal email systems or on insecure social networks."

Recognizing that even best of breed products cannot stand alone, KeyedInProjects™ v5.2 includes a portfolio of web services that allow for easy integration with third party finance, CRM, HRIS and other applications while ensuring data integrity and security.

A new Alerts and Notification function is also included in v5.2. Users can configure Alerts to notify them when they or their teams have tasks assigned or overdue. Alerts can be delivered within the software on a new Notification tab, or via the user's email system.

A task-based planning tool, which displays projects as a Gantt chart, has been enhanced with an option to display a critical path which can be toggled to red. A new task filter enables only critical path tasks to be displayed giving users visibility into priority activities.

User interface customization - widely praised by the customer base - has been further improved to increase flexibility of data selection and display. The Contract Management module has been enhanced to include Billing by Hour.

As KeyedInProjects™ achieves global reach and becomes the project management suite of choice for multi-national operations, multi-lingual support has been enhanced in v5.2. Whatever language the data is held in, users can view the KeyedInProjects™ screens in any one of eight supported languages. Languages added in this update include: Spanish, Latin American Spanish, Portuguese and Brazilian Portuguese. The company has signalled its intention to develop the high-technology Scandinavian and Baltic markets and expects to add four more languages in the next version, scheduled for release Q1, 2013.

KeyedInProjects™ was first launched mid-2012 by KeyedIn following the successful acquisition of UK-based software developer, Atlantic Global. It received immediate acclaim within the enterprise business applications market by bringing together three scalable elements of project management into a single Cloud-based suite: Professional Services Automation (PSA), Project/Program Management Office (PMO), and Project Portfolio Management (PPM (News - Alert)).

KeyedInProjects™ is currently accessed by more than 26,000 users in 167 organizations globally. For a free trial of the new KeyedInProjects™ v5.2, visit

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