Contact Center Industry News

TMCNet: and Sierra Workforce Solutions Announce Time and Attendance Software Webcast Event,

[December 27, 2012] and Sierra Workforce Solutions Announce Time and Attendance Software Webcast Event, "Save 5 to 35 Hours a Week Calculating Time and Attendance"

Dana Point, CA, Dec 27, 2012 ( via COMTEX) -- Join and Sierra Workforce Solutions for this complimentary time and attendance software webcast entitled "Save 5 to 35 Hours a Week Calculating Time and Attendance" to learn how businesses can save time and money by automating time and attendance tracking.

Ken Miller with Sierra Workforce Solutions will be presenting this webcast on Thursday, January 10, 2013 at 10 AM - 11:00 AM PST. Sierra Workforce Solutions is a leader in the time and attendance software, time clock systems and workforce management solution industry.

Register for this free complimentary webcast here: Save 5 to 35 Hours a Week Calculating Time and Attendance Date: Thursday, January 10, 2013 Time: 10:00 AM - 11:00 AM PST Simple manual employee actions, like time recording, that may only take one employee a moment, can create enormous costs if performed thousands of times a year by every employee in the workforce.

Automating the most frequent employee actions yields the greatest cost savings and efficiency improvements.

Learn how to use time and attendance software to automate the collection process. Attendees will receive tools to calculate your return on investment.

Attendees will learn: How to capture real-time labor information How to reduce errors associated with manual time collection The goal of, in partnership with Sierra Workforce Solutions, is to help build awareness to customers who may benefit from their time and attendance software, time clock systems and time and labor management solutions. Among Sierra's leading solutions for Time and Labor Management are TimeMaster, TimeMaster WEB, and TimeMaster Ascend along with expansion modules for Job Costing, Disciplinary Scales, Benefit Accruals, and Access Control. For more information, on these solutions, please visit There are also numerous time clock hardware options available for Sierra clients including badge-swipe, hand punch and biometric time tracking.

ABOUT ERP VAR ERP VAR strives to educate end-users about world-class business application software and consulting services to manufacturers, distributors, service, consulting and financial companies.

Established in 2012 and headquartered in Orange County, CA, ERP VAR represents the collective expertise of Sage 50 (formerly Peachtree), Sage 100 ERP (formerly MAS90 and MAS 200), Sage 500 ERP (formerly MAS 500), Sage ERP X3, Epicor, Microsoft Dynamics GP, NetSuite, and QuickBooks Enterprise third party developers combined with the expertise of local implementation consultants. These local ERP consultant s provide end users with a thorough needs analysis to determine which ERP software functionality is required to address their unique needs. If a business process assessment is required the local channel partner is enlisted to provide a comprehensive examination with end user company departments to insure the correct ERP software is selected implemented and the staff is properly trained. For more information please visit

About Sierra Workforce Solutions Sierra Workforce Solutions has been a leader in the time and attendance software, time clock systems and time and labor management solutions industry since 1987. Sierra Workforce Solutions industry leading time and labor management systems have been providing organizations greater control over increased workforce productivity and improved business profitability for over 25 years and counting. Sierra Workforce Solution's clients include a broad range of industries including manufacturing, healthcare, construction, legal, retail and gaming. Sierra Workforce Solutions remains a dedicated total data collection solutions provider and independent time and labor management systems company focused on customer satisfaction. Sierra Workforce Solutions offers proven time and attendance systems and the best workforce management technology. Sierra Workforce Solutions is based in Folsom, California where a team of experts in the time and attendance industry are available to assist. An experienced IT support team allows clients to be able to get the help they need quickly and efficiently. Providing great customer service, backed by 25 years of experience and proven products is a source of pride for the Sierra Workforce Solutions team.

Read the full story at

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...