Contact Center Industry News

TMCNet:  SimpleC and SC Healthcare announce partnership to offer innovative therapy for JEMS Clarity telemedicine solution

[December 28, 2012]

SimpleC and SC Healthcare announce partnership to offer innovative therapy for JEMS Clarity telemedicine solution

Atlanta, Ga., Dec 28, 2012 ( via COMTEX) -- SimpleC, the industry leader in non-pharmaceutical behavioral therapies, is partnering with SC Healthcare to provide patient redirection capabilities as a part of the JEMS Clarity telemedicine solution.

JEMS Clarity is an application that offers a secure, immediate, and mobile telemedicine option to health care professionals in a variety of care settings, including ambulances, emergency rooms, skilled nursing facilities, and prisons. With the addition of the SimpleC component, caregivers will be able to use specialized video technology to calm and redirect agitated patients gently and effectively, thereby enabling quicker diagnosis and treatment.

"SimpleC selected JEMS as its telemedicine partner primarily due to its unique capability to have true twenty-four-seven access to physicians through encrypted, HIPAA-compliant video that is streamed live directly to the consulting physician's smart device, regardless of location or WiFi access," said Mike Benson, SC Healthcare managing director.

"In nearly 75-percent of emergency room admissions, ambulance calls, and even nursing home emergencies, the patient needs to be calmed down through redirection of attention before a caregiver can perform a telemedicine consultation," said Benson. "JEMS telemedicine and SimpleC behavioral technology come together to create a unique solution for successfully addressing this medical dilemma once and for all." Currently, JEMS Clarity is being piloted throughout the United States in hospital emergency rooms, by ambulance services, in home health care and skilled nursing settings, and in prison infirmaries. Working with these pilot partnerships, SimpleC is developing content customization for patients in each of these unique care settings.

"We are proud to combine SimpleC's innovative non-drug therapy with JEMS Clarity to provide a compassionate way to address patients' fear or anxiety," said Dan Pompilio, SimpleC CEO. "This partnership exemplifies SimpleC's commitment to innovative, technology-driven care, and represents our dedication to moving even deeper into the behavioral and mood disorder continuum." The SimpleC Companion is an intuitive touch-screen that promotes memory, engagement, and better communication. During key times throughout the day, the unit is activated and delivers scheduling help, such as activities and mealtimes, and also behavioral interventions for under stimulation, sundowning and anxiety - all without the use of medications. Users receive rich visual cues such as their own family photographs, and hear meaningful audio such as preferred pieces of music and personalized messages recorded by family members or a favorite caregiver, to stimulate positive memories and foster healthy daily routines. With The Companion, SimpleC has created a solution that improves quality of life through brain health programs.

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