Contact Center Industry News

TMCNet:  ClickSoftware Wins Mobile Star Awards

[January 08, 2013]

ClickSoftware Wins Mobile Star Awards

Jan 08, 2013 (Close-Up Media via COMTEX) -- ClickSoftware Technologies, a provider of automated mobile workforce management and optimization solutions for the service industry announced that its ServiceOptimization Suite and ClickAppStore have been named winners in the 11th Annual Mobile Star Awards program, hosted by the mobile technology news and events site

In a release, the Company noted ClickSoftware won in the following categories: -Moshe BenBassat, Chairman and CEO of ClickSoftware, won Enterprise MobileSoftware for Services Visionary category -The ServiceOptimization suite, including ClickAppStore, won the Field Service Award in theEnterpriseSoftware category -The ServiceOptimization suite, including ClickAppStore, won the Workforce Management Award in theEnterpriseSoftware category -ClickSoftware's client Vivint won the Field Service Success Story category Winners were chosen by the nearly 10,000 subscribers of MobileVillage's Go Mobile - a bi-weekly email newsletter that delivers informative headlines and links to top mobile stories on major mobile tech sites, including: CNET, Engadget, Gizmodo, The Verge, and Computerworld.

"We are thrilled and honored by these awards, coming from the readers of a well-established industry newsletter. ClickSoftware leads the industry by offering off-the-shelf, ready to use mobile business products requiring no custom development. Our mobile solutions have years of field proven results with some of the most demanding enterprise mobility implementations in the market, and are used by tens of thousands of mobile workers every day," said BenBassat. "Our rapidly expanding collection of mobile business apps in ClickAppStore leverages the unique capabilities of new smartphones and tablets - all powered by the Mobility Studio which enables drag and drop no-coding configuration and adaptation, including the creation of new composite apps from the ClickAppStore's building blocks." "The Mobile Star Awards pits today's most exciting new mobile products and companies against established competitors, and the thousands of mobile-savvy readers of 'Go Mobile' choose the winners," said Mobile Star Awards director Gary Thayer. "In this way, winners are chosen by real users who really love the products. Both the winners and nominees are respected in the mobile industry as the new stars to watch." MobileVillage is a market and solution development company.

ClickSoftware is a provider of automated mobile workforce management and service optimization solutions.

Event information:

((Comments on this story may be sent to

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...