Contact Center Industry News

TMCNet:  Ooma® to Provide Small Businesses With Affordable Big Business Phone Solution

[January 08, 2013]

Ooma® to Provide Small Businesses With Affordable Big Business Phone Solution

PALO ALTO, Calif. --(Business Wire)--

Ooma, Inc., the leader in smart home and business communication systems, today announced the launch of Ooma Office, its first product specifically designed to address the needs of small businesses. Ooma Office, shipping Q2 2013, delivers a big business phone service to small businesses with advanced features and service quality typically found in far more expensive options.

"We believe that the size of a business should not determine phone service quality and features. Ooma Office will help small businesses save money and time while presenting themselves in the most professional way," said Eric Stang, Chief Executive Officer, Ooma, Inc. "We're proud to bring our consumer track record of crystal-clear voice quality and the utmost reliability to the small business community."

Today, small businesses spend upwards of $100 a month for each line of phone service. In contrast, Ooma Office costs just $19.99 per line each month for unlimited calling in the U.S. and Canada.

Ooma Office helps small businesses communicate more effectively through features that inspire confidence and professionalism. Key features of Ooma Office include:

  • Virtual Receptionist: Automatically greets and directs incoming calls and answers differently during business and non-business hours
  • Big Business Feature Set: Provides all business necessities including extension dialing, music-on-hold, ring groups, conference bridges, virtual numbers and many other features
  • Wireless Workplace: Ooma Linx remote phone jacks utilize DECT (News - Alert) 6.0 technology to allow easy installation and a wire-free workplace
  • Unparalleled Voice Quality: HD Voice technology delivers crystal-clear calls
  • Easy Line Expansion: Capable of hosting up to 10 lines and five phone extensions
  • Compatibility: Works with analog telephones (no expensive SIP phones needed) and fax machines. Small business owners can also choose to use their exising phone number or select a new phone number at no extra charge
  • 24/7 Customer Support: Easy do-it-yourself setup backed with 24/7 support

Most valuable to many small businesses is keeping remote workers connected to the office. According to Forrester Research (News - Alert), 95 percent of very small businesses (VSBs) have mobile employees and only half of VSBs operate from a single office1. Ooma Office keeps mobile workers connected with up to 15 virtual extensions, routed to external numbers, allowing them to service customers whenever and wherever. The Ooma Office online interface also allows remote access to settings (like the virtual receptionist) to keep your business running smoothly from just about anywhere.

The Ooma Office starter pack has a MSRP of $249.99 and includes the Ooma Office Base Station and two Ooma Linx remote phone jacks to support up to three phone extensions. The Ooma Office starter pack is expandable to five phone extensions with the purchase of additional Ooma Linx devices. For more information, visit

About Ooma, Inc.

Founded in 2004, Ooma offers consumer and business products that provide free and low-cost U.S. and Canadian telephone calling and advanced cloud-based telephony services to its global base of customers. Ooma delivers HD call quality and the reliability of traditional phone service at a fraction of the cost, in a sleek and innovative design. Ooma has been ranked the #1 home phone service for overall satisfaction and value for the last two consecutive years by a leading consumer research publication. The Ooma Mobile HD app allows customers to make U.S. and international calls from their Android (News - Alert), iPhone, iPad and iPod touch devices. Ooma is available at leading retailers and online destinations. For more information, go to (U.S.) or (Canada).

All other company and product names may be trademarks of the respective companies with which they are associated.

The detailed terms and conditions of Ooma's products, services, and support are fully set forth in the Terms and Conditions at (U.S.) or (Canada).

Customers pay only applicable taxes and fees. To determine the specific charges in an area, go to (U.S.) or (Canada).

1 Forrsights Software Survey, Q4 2010.

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