Contact Center Industry News

TMCNet:  Timico Expands Partnership with GENBAND to Deploy Mobile Unified Communications Services for UK

[January 08, 2013]

Timico Expands Partnership with GENBAND to Deploy Mobile Unified Communications Services for UK

Jan 08, 2013 (M2 PRESSWIRE via COMTEX) -- GENBAND, a leading developer of IMS and cloud communications solutions, today announced that Timico, a leading independent managed communications service provider specializing in converged communication, networking and hosting solutions for UK businesses, has selected GENBAND's advanced Unified Communications (UC) solution to bring new mobility services and offerings to its business customers. As part of an end-to-end enhancement of Timico's business offering, GENBAND is expanding the already-deployed UC solution with new capabilities for receptionists, desktop clients and smartphone applications. Timico is also deploying GENBAND's interconnect solutions for SIP Trunking and SIP multimedia services for its small, medium and large enterprise customers.

"As the workforce becomes increasingly mobile and geographically dispersed, we continue to expand our offerings to meet the expectation of anywhere, anytime on any device availability," said Trefor Davies, CTO for Timico. "By expanding our longstanding relationship with GENBAND, we are able to offer a really innovative and feature-rich platform with the latest in mobility solutions for the desktop computer, smartphone and tablets at extremely competitive rates - revolutionizing the business unified communications market in the UK." Davies added, "Combining GENBAND's advanced mobility and interconnect capabilities provides us with a powerful end-to-end solution that allows us to extend to our customers all of the benefits of unified communications, while simultaneously supporting secure SIP Trunking and seamless connectivity to other networks for advanced, cost effective delivery of voice services." The market-leading GENBAND Unified Communications solution has fully integrated multimedia applications for voice, video, conferencing, instant messaging, voice and visual messaging, presence, collaboration and mobility. GENBAND's Unified Communications solution provides an all-mobile corporate phone system for small-to-medium businesses and large enterprises. Additionally, the solution allows end-users to use their mobile handset as if it were wired directly to their business office - with the same features, dial plan, calling line ID and long distance plan as their main office phone.

"Today, employees use their company-provided mobile phone as a primary communications device for conducting business, and with GENBAND's Unified Communications solution they turn their car, coffee house or mobile hotspot into a virtual office," said B.G. Kumar, President of GENBAND's Multimedia Business Unit.

"This extension of our relationship demonstrates Timico's commitment to mobile innovation, and we are pleased to provide them with a leading set of enterprise telephony, Unified Communications, IP interconnect and SIP Trunking capabilities through the deployment of GENBAND's Applications and SBC solutions." GENBAND's intelligent interconnect solution, which is powered by its Session Border Controller simplifies the network edge by securely managing, routing, and controlling real-time voice and multimedia sessions. It is a proven leader across a wide spectrum of applications including IP Interconnect, IP Exchange (IPX), Enterprise Unified Communications, SIP Business Trunking, Residential Voice over Internet Protocol (VoIP), Voice over Long Term Evolution (VoLTE) and the Rich Communications Suite (RCS) applications.

Timico already deploys GENBAND solutions across small-to-medium and large customer IP networks, including Honda UK, The British Medical Association and Mitsubishi.

About Timico Timico is an independent managed communications service provider specialising in converged communication, networking and hosting solutions for UK businesses.

About GENBAND GENBAND is a leading developer of IMS and cloud communications solutions, enabling service providers and enterprises around the world to evolve communications networks through IP and Rich Communications innovation. One of the world's leading innovators in IP communications, GENBAND offers market-leading applications and software solutions that support multimedia voice, data and video communications. GENBAND is headquartered in Frisco, Texas, and has products deployed in over 600 customer networks spanning more than 80 countries. To learn more, visit us on the web at

((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at on the world wide web. Inquiries to

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