Contact Center Industry News

TMCNet:  Rand McNally Launches Industry-first RV Navigation Application for iPad

[January 09, 2013]

Rand McNally Launches Industry-first RV Navigation Application for iPad

LAS VEGAS, Jan. 9, 2013 /PRNewswire via COMTEX/ -- Nearly two years after introducing the first GPS designed specifically for RVers, Rand McNally today launched the first RV GPS app for the iPad. The RV GPS is being shown for the first time at the Consumer Electronics Show in Las Vegas, Nev.

Rand McNally's RV GPS for iPad is the first iOS application offered that is specifically designed for RV navigation. The new application, available on the App Store(sm), provides RV class-specific routing (and with a quick toggle, over to car routing) based on Rand McNally's proprietary road data and navigation, plus thousands of RV parks and campgrounds, RV-friendly locations, RVer tools and pre-planned trips. The app also includes dynamic weather*, a map overlay feature that helps drivers anticipate conditions such as high wind and precipitation along the route.

Also included is a bonus feature of the app: An e-book version of America's #1 Road Atlas.

"About 20% of RVers have an iPad, and many of them take it on the road," said Dave Muscatel, CEO of Rand McNally. "Our new app lets those travelers access the same premier RV routing, navigation and content available on our RVND(TM) GPS devices, and load it on their tablet." The Rand McNally RV GPS is an on-board app that provides safe and easy routing customized for an RV or car. Unlike off-board navigation, the maps load on an iPad, providing access everywhere -- even in remote areas where a cellular or Wi-Fi connection is not available. For real time navigation as the vehicle progresses, a GPS signal is required**.

The RV GPS app includes: -- Safe and easy routing for 11 types of RV in the U.S. and Canada; also includes car mode for cars towed to the destination and used for excursions, or for everyday use.

-- Routing based on legal and physical restrictions, such as height, width, weight limits and propane restrictions, and favors right- or left-hand turns depending on RV class. Includes Rand McNally proprietary RV-specific road attributes and Rand McNally exclusive highway construction project information.

-- Warnings for speed limit changes, sharp curves, dirt roads, and other potential hazards.

-- Millions of general and RV-specific points of interest including thousands of RV parks and campgrounds listed by category; RV parking, rest stops, exits and other locations; RV dealer information; and Rand McNally Editor's Picks, including Best of the Road® adventures, trips, and getaways.

-- Real-time weather information* including current and forecasted information for current location, destination, and anywhere along the route. Choose from 10 different map overlays to display important information for RVers, such as wind speed, current and forecasted precipitation, and weather-based traffic impact.

-- RV Tools such as RV checklists to prepare for trip departure, campsite setup, and more; Trails to record a "bread crumb" path from the campsite, or a favorite shortcut; Quick Planner to calculate time, distance, and cost for trips between major cities; Fuel logs to track fuel purchases, including where purchased, gallons and total cost; Tools to record vehicle maintenance.

Rand McNally also sells an in-vehicle mount for an iPad and an external GPS accessory online at

For more information about the Rand McNally RV GPS for iPad, SRP $99.99 USD, visit

*For real-time weather, an Internet connection is required.

**3G/4G enabled iPads have an internal GPS receiver. Users of non-GPS enabled iPads require an external GPS device.

About Rand McNally - Rand McNally is the most trusted source for maps, directions, and travel content. Rand McNally's products and services include: Road travel review site; Interactive travel referral service,; America's #1 Road Atlas; TripMaker® RVND(TM) GPS for RVers; IntelliRoute® truck routing software and navigation devices; TruckPC and the TND(TM) 760 Fleet Edition mobile communication solutions for the transportation industry; and the leading geography-based educational resources for the classroom. Consumers, businesses, truckers, and educators depend upon Rand McNally to help navigate today's world. TripMaker and Rand McNally are registered trademarks and RVND is a trademark of RM Acquisition, LLC d/b/a Rand McNally.

Follow us - Twitter: Facebook: Travel Blog: IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

The App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

SOURCE Rand McNally

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...