Contact Center Industry News

TMCNet:  Triple Creek Announces River, an Enterprise Software Solution for Creating Dynamic Learning Networks

[January 15, 2013]

Triple Creek Announces River, an Enterprise Software Solution for Creating Dynamic Learning Networks

(Marketwire Via Acquire Media NewsEdge) DENVER, CO -- (Marketwire) -- 01/15/13 -- Triple Creek, the market leader for enterprise knowledge sharing software, announces River, designed to create efficient, competency-based learning networks across an organization.

River fills a significant gap in the social tool market, going beyond simple file sharing and the friends-and-chatter paradigm. Intended to complement a company's current talent management infrastructure, River offers an efficient way to make meaningful learning connections for a variety of purposes -- such as support for learning programs and on-the-job performance, peer-to-peer and work team collaboration, employee development, leadership and high-potential coaching, and onboarding.

According to 2013 predictions for the HR, talent, and learning market just released by Bersin by Deloitte, "The challenge of finding people with the right skills in the right place drives many of our predictions for the coming year." (Predictions for 2013: Corporate Talent, Leadership, and HR - Nexus of Global Forces Drives New Model for Talent, Josh Bersin, January 2013.) River differs from other social tools in these key ways: Smart connection recommendations based on individuals' competencies, experience levels, availability, and other filtering options. Reports and dashboards to track employee adoption and use, organizational knowledge sharing activities, and competency weaknesses and strengths across the organization. Features to facilitate employee-initiated connections, manager-directed engagements for direct reports, and administrator-generated groups for various business and training initiatives.

"Most companies are still struggling to make collaboration and knowledge sharing more efficient and meaningful. This is a huge opportunity for learning and talent executives to bring significant value to the business," said Donald H. Taylor, chairman of the international Learning and Performance Institute and the upcoming Learning Technologies Conference. Triple Creek will debut River at the Learning Technologies Conference in London, January 29-30.

"River is a perfect fit for any company looking to build a culture of ongoing learning," said Randy Emelo, president and CEO of Triple Creek. "Its features, administrative tools, and look and feel are based on years of experience in working with Fortune 1000 companies to facilitate effective knowledge sharing based on business needs and challenges." Emelo's vision has shaped the design and development of Triple Creek's web-based software over more than a decade. (River has evolved from Triple Creek's initial offering, Open Mentoring, an award-winning technology solution for enterprise.) For product details or a demonstration, visit or email

About Triple CreekTriple Creek is the market leader for enterprise knowledge sharing software. Since its inception, the company has helped hundreds of Fortune 1000 companies create and manage dynamic learning networks for broad cross-functional knowledge sharing and collaborative learning throughout their organizations. The company's original offering, Open Mentoring, has been recognized for excellence by industry research firms Bersin by Deloitte and the Brandon Hall Group. Headquartered in Denver, Triple Creek's diverse customer list includes McDonald's, Agilent Technologies, Credit Suisse, PepsiCo, AT&T, Sodexo, Dell, and the U.S. Navy. For more information visit

Add to Digg Bookmark with Add to Newsvine Contact: Linda Galloway Communications Strategy Group 303-863-8620 Source: Triple Creek

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