Contact Center Industry News

TMCNet:  Tiverity Deploys Cisco Solution for World's Global Source

[January 15, 2013]

Tiverity Deploys Cisco Solution for World's Global Source

Atlanta, GA, Jan 15, 2013 ( via COMTEX) -- Tiverity recently announced the successful deployment of a world-class Cisco telecommunications solution for World's Global Source (WGS), a US-based company that provides and handles global textile and apparel manufacturing. The solution, designed around Cisco's Call Manager Business Edition 5000, includes optimized network and voice communications, mobile telephony, presence, and desktop video conferencing - all of which will support WGS's continued growth while improving communication and enabling collaboration across its geographically dispersed work environment.

"We selected Tiverity because of their thorough assessment of our global operations, and focus on an optimal solution that was right for our business over the long-term," said Michael Bernstein, Founder, President and CEO of WGS.

Tiverity will provide ongoing support of the new Cisco solution and WGS's IT infrastructure under a recently executed three-year Maintenance and Support Agreement, while continuing to address new technology requirements on a project basis. The Tiverity team is currently engaged in a video surveillance installation and enablement, and site connectivity project at WGS's recently acquired 8,000 square foot warehouse in Roswell, Georgia.

"It is exciting to be a part of WGS' growth", stated Pete Schamberger, Tiverity CEO. "Our partnering success with their organization affirms one of our most touted internal values - We build partnerships, not client lists. We strongly believe that customer engagements based on strategic, long-term technology planning enable both parties to reach or exceed their overall business goals while realizing the highest return possible on their technological investments. WGS has been a valued partner since 2009." About World's Global Source World's Global Source (WGS) provides and handles global textile and apparel product manufacturing. With over 20 years of global sourcing and logistics experience, WGS has the capability and experience to conduct and manage all facets of a clients' import process; from inception of product to delivery in the US. WGS' strategic approach to cost effective, yet quality product sourcing and streamlining of manufacturing and logistics operations, result in significant cost savings for their clients. Founded by Michael Bernstein in 2005, WGS is headquartered in Atlanta, Georgia, and currently has offices in Ohio, Central America, Asia, Pakistan and South Africa.

About Tiverity Founded in Atlanta, Georgia in 2004, Tiverity is an IT Service Provider, Systems Integrator and Value-added Reseller of network communications and contact center products, collaborative solutions, and innovative technologies. The award-winning IT consulting and Services practice around which the company was formed, providing strategic allocation and utilization of contact center resources, has been in place since 1998. Tiverity is a privately-held company striving to provide small and mid-size organizations with affordable, scalable, and easy-to-manage integrated technology solutions. For more information on Tiverity, visit

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