Contact Center Industry News

TMCNet:  Interactive Intelligence Signs on as Platinum Sponsor at ITEXPO Miami 2013

[January 16, 2013]

Interactive Intelligence Signs on as Platinum Sponsor at ITEXPO Miami 2013

TMCnet News
Interactive Intelligence (News - Alert) bringing global Communications as a Service strategy to Miami, January 30 - February 1

NORWALK, CT. - January 16, 2013 - TMC announced that Interactive Intelligence has joined the exciting lineup of Platinum Sponsors of ITEXPO (News - Alert) Miami 2013. ITEXPO Platinum Sponsors include AudioCodes, NETXUSA, Interactive Intelligence, Sansay. ITEXPO, the world's largest communications technology event, is being held January 30-February 1, 2013 at the Miami Beach Convention Center in Miami, Florida.
Interactive Intelligence is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company's standards-based all-in-one communications software suite was designed to eliminate the cost and complexity of multi-point systems. Founded in 1994 and backed by more than 4,000 customers worldwide, Interactive Intelligence is an experienced leader in delivering customer value through its on-premises or cloud-based Communications-as-a-Service (CaaS) solutions, both of which include software, hardware, consulting, support, education and implementation.
"Interactive Intelligence is a strong sponsor for ITEXPO Miami. The organizations top leaders will engage with the industry's high end-users, resellers, developers, service providers, media and analysts to discuss and examine the latest developments in communications technology," said Rich Tehrani, TMC (News - Alert) CEO and ITEXPO conference chairman. "We are excited to have Interactive Intelligence on-board, and look forward to their involvement with ITEXPO Miami."
Sponsors of ITEXPO gain heightened exposure and access to the thousands of communications and technology community's leaders that annually attend the event. The Miami 2013 Installment will welcome high-level executives from companies of all sizes and sectors of the IP Communications industry, as they assemble to network, educate and learn together and from one another.
ITEXPO is proudly supported by: Diamond Sponsors: Digium, Telefónica; Platinum Sponsors: AudioCodes (News - Alert), NETXUSA, Interactive Intelligence, Sansay; Gold Sponsors: ADTRAN, Commlogik, 888VoIP, Genesys, Sagemcom, Sangoma, snom, tw telecom, TAQUA, Vitelity, Voxbone (News - Alert), Yealink.
Registration for ITEXPO is now open. For a limited time - the Platinum Pass is $99, and allows access to all ITEXPO conference events. Your ITEXPO conference registration also includes access to sessions within the collocated Asterisk World and Cloud4SMB programs. For information about exhibitor or sponsorship opportunities for ITEXPO Miami, contact Joe Fabiano, 203-852-6800 x132 or Maureen Gambino, (203) 852-6800 x109. For media registration, contact Ashley Baster.
For the latest ITEXPO news, updates and information, follow on Twitter at #ITEXPO. Share news of your ITEXPO participation to your audience by distributing announcements, giveaways, relevant press releases, etc. through your social media channels. Contact TMC's Diana Bakowski (203-852-6800 x122) to learn the benefits of joining the social team.

About TMC
TMC is a global, integrated media company that helps clients build communities in print, in person and online. TMC publishes multiple magazines including CUSTOMER, INTERNET TELEPHONY, M2M Evolution and Cloud Computing. TMCnet is read by as many as 1.5 million unique visitors each month, and is the leading source of news and articles for the communications and technology industries. TMC is also the producer of ITEXPO, the world's leading B2B communications event, as well as industry events: M2M Evolution; Cloud4SMB Expo; DevCon5; Super Wi-Fi Summit, CVx; Asterisk World; StartupCamp, and more. Visit TMC Events for a complete listing and further information.
Media and Analyst Contact
Sue O'Keefe      
Connect2 Communications          
(508) 494-7771

Edited by Braden Becker

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...