Contact Center Industry News

TMCNet:  The Southeast Rural Community Assistance Project, Inc. Simplifies Their Workflow with

[January 17, 2013]

The Southeast Rural Community Assistance Project, Inc. Simplifies Their Workflow with

Los Angeles, CA, Jan 17, 2013 ( via COMTEX) -- As with many non-profit organizations, The Southeast Rural Community Assistance Project, Inc. (Southeast RCAP) knows that time is a valuable resource and getting the most out of their time is an extremely important factor in the daily ebb and flow business. That's why recently, when looking for a way to simplify their workflow and increase employee productivity, they turned to's web-based video conferencing software.

Headquartered in Roanoke, Virginia, The Southeast RCAP provides assistance to small rural towns and communities who need help facilitating and upgrading their water and wastewater systems. Southeast RCAP provides their services throughout the states of Delaware, Maryland, Virginia, North Carolina, South Carolina, Georgia and Florida.

Hope Cupit, CEO and the staff at Southeast RCAP were first introduced to's video conferencing product through an existing client. Prior to implementing the web-based product, external company communications were conducted through conference calls or face-to-face meetings. The organization was spending close to $600 per person in travel costs alone. Now, by taking advantage of's many built-in features such as high-quality video, VoIP audio, integrated teleconferencing, screen sharing and the ability to present PowerPoint presentation to all meeting attendees, The Southeast RCAP can conduct the same meetings at a fraction of the cost.

In addition to the financial savings, Hope Cupit, CEO of Southeast RCAP stated, " has saved our organization time, increased productivity and decreased aggravation. We can now hold meetings and then move on to other tasks, allowing our staff to be mobile and not have their workflow interrupted by driving to and from meetings." "The software has made our out of state staff feel more connected and engaged." Cupit went on to say. "It is being used by various departments throughout our organization for everything from board meetings, staff meetings and employee training to interviewing new hires and meeting with clients." About ( Founded in 2003, is a leading provider of 100% browser-based web & video conferencing solutions complete with real time audio and video capabilities. is a completely browser-based solution that works on all major operating systems - Windows, Mac & Linux as well as iPhones, iPads and Android enabled tablets or mobile devices. provides universal access without the need to download, install or configure software. Their web conferencing products and services include powerful collaboration tools that accommodate robust video & web conferences, including advanced features such as desktop/application sharing, i.e. Word and Excel documents and PowerPoint presentations without the need to upload any files. is ideal for multi-location web based meetings, virtual classrooms, employee trainings, product demonstrations, company orientation, customer support, product launches and much more.

For more information please visit or call (818) 783-4311.

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