Contact Center Industry News

TMCNet:  TeleSpace and Vyopta Announce Strategic Partnership to Deliver Innovative Business Video Solutions for Enterprise, Commercial, and Public Sector Markets

[January 17, 2013]

TeleSpace and Vyopta Announce Strategic Partnership to Deliver Innovative Business Video Solutions for Enterprise, Commercial, and Public Sector Markets

AUSTIN, Texas --(Business Wire)--

TeleSpace LLC, a provider of Cisco (News - Alert) Powered Cloud Services for business communications and enterprise collaboration, today announced a strategic alliance with Vyopta Incorporated, an Austin-based developer of software applications for Cisco business video/collaboration platform. Highlights of the strategic TeleSpace / Vyopta alliance include:

  1. The introduction of cloud-based Distance Learning and Collaboration solutions for education markets across the US. According to Gartner (News - Alert) and the Center for Digital Education, the total K-12 and Higher Education market opportunity for Information Technology solutions is estimated at more than $20B - driven largely by an increase in demand for virtual and distance learning, business communications, and Cloud Computing.
  2. The deployment of TeleSpace Vio™ Enterprise cloud services for the Vyopta corporate headquarters location in Austin, Texas and numerous virtual office employees across the US.
  3. The commencement of TeleSpace sales operations as the latest value added reseller of the Vyopta suite of TelePresence software and services including vAnalytics™, vControl®, vSchedule™, vPublish™, and vAccess™. Vyopta's solutions enable process automation, high-touch customer services, and business intelligence via software applications to help organizations get the most out of their business video systems.
  4. TeleSpace integration of Vyopta's software applications and solutions into its Cisco Powered TelePresence as a Service (TPaaS) Cloud Services.

"We are thrilled to partner with Vyopta as they lead the industry in delivering cutting-edge software applications for Cisco business video/collaboration solutions. The partnership between TeleSpace and Vyopt brings to life our vision to deliver best-in-class Cisco Powered Cloud Services for all forms of enterprise video/collaboration to our customers and partners in all US market segments," stated Patrick Bowler, CEO of TeleSpace. "Our cloud-based offerings enable organizations of all sizes to utilize enterprise collaboration services without having to invest, deploy and maintain onsite equipment. By leveraging cloud services from TeleSpace, organizations can benefit from increased business agility, financial flexibility, TCO reductions, and increased employee productivity while lowering expense."

"The benefit of providing a cloud-based business video/collaboration solution is very compelling. No matter what a customer's infrastructure, any business can deploy business class solutions affordably on a pay-as-you-go model without having to make significant investments in network capacity and equipment," said Alfredo Ramirez, President and CEO of Vyopta. "TeleSpace brings to market a world-class hosted collaboration platform that improves employee communications and productivity. The combination of the two companies delivers an advanced and strategic product offering to the marketplace."

TeleSpace provides Cisco Hosted Collaboration solutions for business communications and collaboration. These solutions include all forms of Unified Communications (News - Alert), Messaging, TelePresence, and Contact Center Solutions. Customers can deploy 100% Cisco Powered cloud collaboration solutions without having to buy expensive hardware and software.

TeleSpace and Vyopta will be integrating and deploying their respective solutions within each organization and expect to deploy their first joint customers in the first quarter of 2013.

About TeleSpace LLC

Built on the foundation of Cisco's Hosted Collaboration Solution (HCS), TeleSpace provides a comprehensive unified communication cloud-based solution. The TeleSpace Vio Service eliminates the difficulty when purchasing and deploying communications and collaboration solutions - TeleSpace makes it simple. The Vio service is designed to support complex needs of remote workers, global travelers, and virtual meetings. Also as your business needs changes, opening new offices, expanding inside existing ones, hiring new employees - TeleSpace provides you with process efficiencies, real cost savings, and peace of mind. For more information on TeleSpace's products and services, please visit

About Vyopta Incorporated

Vyopta is a pioneer developer of applications for Cisco business video. Vyopta adapts video to business processes, delivering high-quality customer service, process automation and business intelligence. Vyopta's solutions unleash the potential of business video investments, resulting in improved educator and student performance and outcomes, enhanced customer satisfaction and retention, increased sales and cost savings and greater agility in meeting continually changing business demands. For more information on Vyopta and its products, visit:

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