Contact Center Industry News

TMCNet:  SilkRoad Named Finalist in 2013 Stevie(R) Awards

[January 24, 2013]

SilkRoad Named Finalist in 2013 Stevie(R) Awards

(Marketwire Via Acquire Media NewsEdge) CHICAGO, IL -- (Marketwire) -- 01/24/13 -- SilkRoad, a leading global provider of cloud-based social talent management software, was named a finalist today in the Customer Service Department of the Year category in the seventh annual Stevie Awards for Sales & Customer Service. This is the sixth consecutive year SilkRoad has been recognized by the Stevie® Awards, which organizes several of the world's leading business awards shows including the prestigious International Business Awards.

More than 1,100 entries from organizations of all sizes and in virtually every industry were submitted to this year's competition. Entries were considered in 30 categories for customer service and contact center professionals, including the category in which SilkRoad has been named a finalist -- Customer Service Department of the Year.

"Customer service is at the very core of SilkRoad's culture," said Flip Filipowski, CEO at SilkRoad. "Our team commits the same tireless effort to serving our clients as we do to providing them with forward-thinking solutions to their top HR challenges. This award is yet another testament to our company's success." More than 100 members of several specialized judging committees will determine Stevie Award placements from among the finalists during final judging, to take place January 28 - February 8. The results will be announced during a gala banquet on Monday, February 25 at the Paris Hotel in Las Vegas, Nevada.

"Many of our preliminary judges have commented about the high quality of the entries the competition received this year," said Michael Gallagher, president and founder of the Stevie Awards. "Our final judges will have a challenging but rewarding task, to determine the Gold, Silver and Bronze placements." Details about the Stevie Awards for Sales & Customer Service and the list of finalists in all categories are available at

About SilkRoad SilkRoad is a leading global provider of cloud-based social talent management software. Their passion for creating the finest employee experience drives everything they do. The award-winning SilkRoad Life Suite is an integrated set of employer-branded TM/HCM solutions that power businesses with the latest Web 2.0 and social media innovations: OpenHire® for recruiting, RedCarpet® for onboarding and life events, WingSpan® for performance management, GreenLight® for learning management, Point™ and Eprise for Social Collaboration and Content, and HeartBeat® for trusted HRMS. The Life Suite is ideally suited for businesses of every size because of its unique and open "start anywhere" architecture -- implement the complete suite or begin with one solution and add functionality as you need it. Either way, it's the fastest path to develop more productive and empowered employees who can rapidly boost business performance. Visit, follow them on Twitter @SilkRoadTweets or call 866-329-3363 (U.S. toll free) or +1-336-201-5100.

About The Stevie AwardsStevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at

Contact: Megan Kessler 617.779.1875 Source: SilkRoad Technology, Inc.

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