Contact Center Industry News

TMCNet:  Mattress Inquirer Post Shows Why Buying a Mattress Online is Better

[January 28, 2013]

Mattress Inquirer Post Shows Why Buying a Mattress Online is Better

(PR Web Via Acquire Media NewsEdge) Tempe, AZ (PRWEB) January 28, 2013 As online retail continues gaining popularity across nearly every sector, mattresses remain one commodity some people prove reluctant to purchase over the internet. What many shoppers may be interested to know, however, is that shopping online may actually yield a better mattress in terms of both comfort and value.

The latest post from bed industry blog Mattress Inquirer aims to address these concerns and show consumers Why Buying a Mattress Online Is Better Than In Showrooms. The main points addressed by the piece include the importance of testing a mattress, the greater potential for savings, and the ability to shop without sales pressure.

Citing two studies, one from blog and another from RTI international, the post shows how buying a mattress online can actually offer a better experience than buying in stores. In the Best Mattress Reviews article, they found those who buy a mattress online report 7% higher satisfaction overall compared to those who buy in stores. Similarly, the RTI study found that the typical showroom experience was not sufficient for choosing a comfortable mattress.

Between the greater potential to get a satisfactory bed and the impressive financial savings, the post also goes into detail about other benefits of buying a mattress online. They highlight that online retailers tend to offer extended trial periods allowing consumers to test beds in their own homes, such as the 90 day trial offered on Amerisleep’s memory foam mattresses. The ability to conduct extensive research, comparison shop a wider variety of beds, and shop at one’s convenience round out the list.

For anyone shopping for a new mattress or considering a new bed, Mattress Inquirer certainly provides some interesting insights worth noting. At the very least, it appears consumers should browse, compare, and get informed as mattresses are one piece of furniture people spend considerable time with. The blog also provides other useful resources for consumers such as mattress brand comparisons, reviews on the newest beds, and industry headlines. is an informational blog that provides relevant and recent news related to the health, sleep, and mattress industries. In addition to covering new technologies, mattress reviews and opinion pieces, readers enjoy a variety of helpful educational resources designed to aid shopping and sleep quality.

Read the full story at (c) 2013 PRWEB.COM Newswire

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...