Contact Center Industry News

TMCNet:  Corboy & Demetrio Obtains Order Requiring City and High Rise to Preserve Evidence of Fire

[January 29, 2013]

Corboy & Demetrio Obtains Order Requiring City and High Rise to Preserve Evidence of Fire

CHICAGO, Jan. 29, 2013 /PRNewswire via COMTEX/ -- A Cook County judge granted Corboy & Demetrio's Emergency Bill of Discovery on Monday, ordering the City of Chicago, Lakefront Condominium Association and First Properties, LLC, to preserve 911 tapes and documents relating to the fire that led to the death of John Fasula. Additionally, the court ordered an inspection by Corboy & Demetrio and its experts of the scene of the fire.

Corboy & Demetrio is investigating all possible causes of the fire at 6730 S. South Shore Drive that killed 50-year-old John Fasula on Jan. 22, 2013. Corboy & Demetrio partner Michael K. Demetrio is representing Patricia Fasula, Fasula's wife and the personal representative of his estate.

The order, issued by Judge Franklin Ulyses Valderrama, Cook County Circuit Chancery Division, requires the City, Lakefront Condo Assn. and First Properties to preserve numerous documents, including all inspections and maintenance work conducted at the building and any photographs or video from the day of the fire.

"We plan to take with us an electrical engineer and a fire cause and origin expert to view the fire damaged building and look for possible causation factors as soon as possible," Demetrio said.

"The judicial authority exercised today will allow Corboy & Demetrio to fully investigate the causes of the fire that lead to the loss of an honorable man's life. John Fasula had just performed a heroic act by saving an elderly tenant's life. He stayed in the building to try to put out the fire and help other victims. It is believed he was overcome by smoke when he went back to help the other victims," Demetrio added.

Case information: Patricia Fasula, Personal Representative of the Estate of John Fasula, Jr., deceased, v. Lakefront Condominium Association; First Properties, LLC; and the City of Chicago. Cook County Circuit Court Chancery Division, filed Jan. 24, 2013. Order entered on Jan. 28, 2013. Case # 2013CH02209.

About Corboy & DemetrioCorboy & Demetrio is one of the nation's premier law firms. The personal injury law firm represents individuals and their families in serious personal injury and wrongful death cases and is renowned for its achievements in the courtroom and for its contributions to the community. The rights and concerns of its clients are at the core of Corboy & Demetrio's practice. That commitment, dedication, compassion and relentless drive has resulted in exceptional service and exceptional results for its clients. The Chicago law firm has acquired more than $3 billion in settlements and verdicts and has attained almost 600 settlements and verdicts in excess of $1 million. To contact Mike Demetrio or another Chicago personal injury lawyer at the firm, call 312-346-3191 or toll free at 800-356-3191. Lawyers are available 24 hours a day, seven days a week. For more information about the law firm go to

SOURCE Corboy & Demetrio

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...