Contact Center Industry News

TMCNet:  Service Provider Voice Core Market Outlook is Stabilizing, Forecasts Dell'Oro Group

[February 04, 2013]

Service Provider Voice Core Market Outlook is Stabilizing, Forecasts Dell'Oro Group

REDWOOD CITY, Calif., Feb. 4, 2013 /PRNewswire via COMTEX/ -- Dell'Oro Group, the trusted source for information about the networking and telecommunications industries, reported that service provider voice core equipment spending over the next five years is expected to remain approximately constant at nearly $7 billion per year. This market has been in decline over the past five years. Growth segments such as IP Multimedia Subsystem (IMS) Core, Voice Application Servers and Session Border Controllers (SBC) are forecast to offset declines in mature product segments such as Softswitch and Media Gateway.

(Logo: "What has changed is that service providers are now offering commercial Voice over LTE systems in Korea and the United States. The underlying IMS architecture enables not just voice, but also messaging, file transfer, and video calls. As service providers deploy these services, they will be more effective in competing with Over-the-Top services that consumers purchase directly with their smartphones," said Chris DePuy, Vice President at Dell'Oro Group. "We expect to see a significant increase in IMS-based commercial deployments over the next year," concluded DePuy.

Projections for the Session Border Controller market remain essentially unchanged despite volatile results from some vendors in this market. The forecast report also includes Voice over LTE (VoLTE) subscribers, IMS Core equipment, Softswitch and Media Gateway equipment, and Enterprise Session Border Controllers. Markets are covered for vendors such as Acme Packet, Alcatel-Lucent, Broadsoft, GENBAND, Huawei, Metaswitch, Nokia-Siemens Networks, Sonus, and ZTE.

About the Report The Dell'Oro Group Carrier IP Telephony 5-Year Forecast Report offers a complete overview of the Carrier IP Telephony industry with tables covering manufacturers' revenue, average selling prices, license/channel shipments for IMS Core (CSCF and HSS), softswitches, media gateways, session border controllers, and voice application servers. The report also includes an analysis of VoLTE. To purchase this report, contact Julie Learmond-Criqui at +1.650.622.9400 x244, or email at

About Dell'Oro Group As the trusted source for market information about the networking and telecommunications industries, Dell'Oro Group provides in-depth, objective research and analysis that enable component manufacturers, equipment vendors, and investment firms to make fact-based, strategic decisions. For more information, contact Dell'Oro Group at +1.650.622.9400 or visit

SOURCE Dell'Oro Group NewsItemId=SF52881&Transmission_Id=201302040900PR_NEWS_USPR_____SF52881&DateId=20130204

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