Contact Center Industry News

TMCNet:  Yorkshire Water Selects the PI System as Its Water and Wastewater Real-Time Data Infrastructure

[February 07, 2013]

Yorkshire Water Selects the PI System as Its Water and Wastewater Real-Time Data Infrastructure

SAN LEANDRO, Calif. --(Business Wire)--

OSIsoft (, provider of the PI System™, today announced the signing of an Enterprise Agreement with Yorkshire Water which will expand the use of the PI System as their real-time data and event infrastructure for clean water and wastewater management. Yorkshire Water, a leading UK water and waste water utility, serves over 4.7 million people and 130,000 businesses in the North East of England via operations that include more than 700 water and sewage treatment works, 120 reservoirs, and 62,000 miles of water and sewerage mains. The PI System provides Yorkshire Water with a secure, robust and high performance real-time data infrastructure that allows data to be collected from devices and systems from more than 40 different vendors throughout the utilities network.

Water is a critical and increasingly precious resource which has a direct impact on people's quality of life. Safe and efficient water management and delivery increasingly requires large volumes of accurate, secure and reliable data. Yorkshire Water uses both real-time and historical data provided by the PI System to assist with many facets of water management including: controlling water leakage, reducing combined sewer overflows, reducing energy costs, and improving bathing water quality to help preserve pristine swimming beaches. The expanded scope of the PI System will provide increased situatinal awareness and real-time readiness to Yorkshire Water employees whether they are in the field or at the office. Yorkshire Water's selection is a further endorsement for the OSIsoft PI System as the Real-Time Data infrastructure for mission critical operational information.

"We need the right technology in place that allows us to respond to new and emerging requirements. We may not know these future requirements but the PI System enables us to make key decisions based on good quality Telemetry data from our instrumentation," commented Nick Hook, Telemetry Information Team Manager for Yorkshire Water.

Gary Wong, Global Water Industry Principal at OSIsoft adds, "Our strategic partnership enhances Yorkshire Water as a fully integrated and sustainable, real-time water utility. Yorkshire Water's visionary leadership and success in using the PI System provides a great opportunity to further advance the state of the art in the water industry."

About Yorkshire Water

Yorkshire Water provides clean water and wastewater treatment services to 4.7 million people and 130,000 businesses in Northern England. The company supplies around 1.24 billion litres of drinking water each day and also collects, treats and disposes of about one billion litres of waste water safely back into the environment. Operating more than 700 water and sewage treatment works and 120 reservoirs, Yorkshire Water manages 62,000 miles of water and sewerage mains. For more information, visit

About OSIsoft, LLC

OSIsoft ( delivers the PI System, the industry standard in enterprise infrastructure, for management of real-time data and events. With installations in 110 countries spanning the globe, the OSIsoft PI System is used in manufacturing, energy, utilities, life sciences, data centers, facilities, and the process industries. This global installed base relies upon the OSIsoft PI System to safeguard data and deliver enterprise-wide visibility into operational, manufacturing and business data. The PI System enables users to manage assets, mitigate risks, comply with regulations, improve processes, drive innovation, make business decisions in real time, and to identify competitive business and market opportunities.

Founded in 1980, OSIsoft, LLC is headquartered in San Leandro, CA (News - Alert), with operations worldwide and is privately held. Learn more about OSIsoft and the PI System at

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