Contact Center Industry News

TMCNet:  UPDATE: Mutual Drug Selects Epicor Trading Partner Document Exchange

[February 07, 2013]

UPDATE: Mutual Drug Selects Epicor Trading Partner Document Exchange

(Marketwire Via Acquire Media NewsEdge) DUBLIN, CA -- (Marketwire) -- 02/07/13 -- Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced that North Carolina Mutual Wholesale Drug Company has selected Epicor Trading Partner Document Exchange (TDX) as their Electronic Data Interchange (EDI) application. The new 3-year agreement with Epicor is expected to cut costs by over 90% and save the company at least 20% in labor services when compared to the previous vendor.

North Carolina Mutual Wholesale Drug Company, also known as Mutual Drug, is based in Durham, North Carolina and is a distinguished wholesaler for independent pharmacies in North Carolina, South Carolina and Virginia. Formed as a cooperative, Mutual Drug is owned and managed by its member stores and only sells to independent pharmacies.

Mutual Drug has an extensive selection of brands and products -- over 25,000 items. Because of its broad-spectrum of products, Mutual Drug was searching for a robust application that could maintain their database of products and improve the company's auditing workflow process. "Our selection process took approximately four months," said Unique Hullett, EDI Analyst for North Carolina Mutual Wholesale Drug Company. "We dug deep into the solution offerings of five service providers. We chose Epicor because they had the flexibility to add more features, they were more accessible when we had questions and were consistently quick to reply, and were substantially more affordable than our previous vendor and the other four vendors we were considering." "The switch to Epicor was easy," commented Hullett. "We needed something more affordable that could provide the data usage we needed for continued e-commerce growth while also filling functional process gaps through a robust web auditing tool. Epicor was able to fulfill those requirements." Many vendors offer proprietary transmission of data, such as purchase orders, price updates, and new item additions. Epicor TDX ensures compatibility with these data exchange services -- data transmission defines standards for how two computers exchange data. Epicor provides fully tested TDX and EDI relationships, ensuring seamless exchange with supplier and partner systems.

"We are very excited about this newly signed agreement with Mutual Drug," said Steve Bieszczat, senior vice president of marketing, retail distribution solutions for Epicor. "Epicor TDX is an open solution that has the capability and robustness to expand and work with a variety of business systems. Mutual Drug will be saving an enormous amount of time and the transfer of invoices and information via Epicor TDX will be much more accurate and efficient." For more information regarding Epicor Trading Partner Document Exchange and Epicor Electronic Data Interchange please contact Dirk Heartman, eCommerce product manager for Epicor at 800-999-1809, or contact your Epicor representative.

News Facts Epicor selected to replace Mutual Drug's previous solution provider North Carolina Mutual Wholesale Drug Company signs 3-year agreement with Epicor Epicor Trading Partner Document Exchange application to cut costs by over 90% and save Mutual Drug at least 20% in labor servicesAbout Epicor Software CorporationEpicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Dublin, California, with offices and affiliates worldwide. For more information, visit

Follow Epicor on Twitter @Epicor, @EpicorUK, @EpicorEMEA, @EpicorANZ, @EpicorLAC, @Epicor_Retail, @Epicor_DIST and Facebook.

Epicor and the Epicor logo are trademarks or registered trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

Add to Digg Bookmark with Add to Newsvine Contact: Lisa Preuss Senior Director, Public Relations Epicor Software Corporation +1 949 585 4235 Lindsay Jenson Specialist, Public Relations Epicor Software Corporation +1 949 585 4622 Source: Epicor Software Corporation

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