Contact Center Industry News

TMCNet:  Teliphone Corp. Acquires Cloud-Phone Inc.

[February 11, 2013]

Teliphone Corp. Acquires Cloud-Phone Inc.

(GlobeNewswire - Canada Via Acquire Media NewsEdge) VANCOUVER, British Columbia, Feb. 11, 2013 (GLOBE NEWSWIRE) -- Vancouver-based Teliphone Corp. (OTCQB:TLPH), one of the world's local digital telecommunications companies, is pleased to announce that it has completed a share purchase agreement through an acquisition entity of the Cloud-Phone Inc. of Calgary.

The acquisition of Cloud-Phone is part of Teliphone's business plan which focusses on growth opportunities. Cloud-Phone Inc. provides a suite of cloud-based communication services targeted at small and medium sized businesses. The company sells these services utilizing a Communications-as-a-Service "CaaS" model to deliver standards-based hosted Voice over IP (VoIP) phone service. The company serves over 300 customers across Canada.

Cloud-Phone's President Keith Young stated, "There is a large underserved market for carrier grade hosted business phone solutions as the world moves to more cloud-based applications.  Being part of Teliphone will now give us the resources and facilities we need to quickly expand our business in this area and meet this demand." Teliphone's Western Vice President Mike Schmidt stated, "We are very optimistic about the future for cloud based business communication solutions. The acquisition of Cloud-Phone adds tremendous value to Teliphone by allowing it to immediately expand in this area and complement our suite of services." Financial details of the transaction will be released through a Form 8K to be filed with the US Securities and Exchange Commission within the prescribed period.

This transaction may be subject to legal and/or regulatory approval.

About Teliphone Corp. / Teliphone Navigata-Westel Inc.

From its origin in 1957 as BC Rail Telecom, to its evolution into Teliphone Navigata-Westel, the company is now one of the largest independent facilities-based Competitive Local Exchange Carrier in Canada providing voice, data, broadband Internet, IT support, Cloud computing, Co-location data centres and IPTV service across Canada. Teliphone services carriers, business, government and residential customers on a national network which includes a wireless backhaul network, a trans-Canada SONET fibre optic network and multiple CLEC/ILEC mutual CO facilities. Teliphone also operates a US network and its voice and IPTV services are available in 47 countries.

About Cloud-Phone Inc.

Cloud-Phone Inc. founded in 2011 brings businesses the flexibility and versatility of a reliable cloud-based, Unified Communications phone system with game-changing features, at a price any business can afford. The carrier grade, redundant service complemented with modernized game-changing features including auto attendant, call forwarding, voicemail-to-email, and find-me-follow-me functions that bring businesses cost savings and improved productivity benefits. The launch of service was in response to overwhelming business demand for cloud-hosted phone services. Cloud-Phone's platform technology has been developed to provide an open standards, customizable, and flexible solution that works with any company's workflow.

Forward-Looking Statements This press release includes "forward-looking statements" as defined by the SEC. All statements, other than statements of historical fact, included herein that address activities, events or developments that Teliphone Corp expects, believes or anticipates will or may occur in the future, including anticipated benefits and other aspects of the proposed acquisition, are forward-looking statements. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of their dates. Except as required by law, Teliphone Corp does not intend to update or revise its forward-looking statements, whether as a result of new information, future events or otherwise.

CONTACT: Teliphone Corp Lawry Trevor-Deutsch Tel: +1 604 990-2000 Source: Teliphone Corp.

2013 GlobeNewswire, Inc.

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...