Contact Center Industry News

TMCNet:  Georgia Coalition Against Domestic Violence and Verizon Wireless Come Together To Support Teen Dating Violence Education

[February 15, 2013]

Georgia Coalition Against Domestic Violence and Verizon Wireless Come Together To Support Teen Dating Violence Education

DECATUR, Ga. and ALPHARETTA, Ga., Feb. 15, 2013 /PRNewswire via COMTEX/ -- The Georgia Coalition Against Domestic Violence (GCADV) and Verizon Wireless have teamed up to call attention to the signs of unhealthy relationships during Teen Dating Violence Awareness Month and beyond.

The U.S. Department of Justice Bureau of Justice Statistics reports that young people ages 12 to 19 experience the highest rates of relationship violence, abuse, and assault. An the state level, Georgia's 2010 Fatality Review showed that more than 52 percent of the victim cases reviewed began their relationships when they were between the ages of 16 and 24.

Because teen dating violence is a significant public health problem that should be addressed through early prevention and intervention efforts, Verizon Wireless and GCADV aim to educate Georgians on ways to identify teen dating violence and the resources available to help someone experiencing relationship abuse.

In its commitment to teen dating violence awareness and prevention efforts, GCADV offers the following important information: Forms of Dating ViolenceDating violence is often only seen through the physical lens; however, there are various forms of dating violence: -- Physical -- Emotional -- Sexual -- Digital Common SignsCommon signs seen in teen victims of dating violence may vary on a case by case basis and include: -- Withdrawing from friends, family, or activities -- Changes in dress habits or behavior -- Bruises or injuries How to HelpHelp someone who may be experiencing dating violence by being supporting and knowing the resources available to them. Supportive actions include: -- Supporting a friend's courage to ask for help -- Letting them know that what they are experiencing isn't their fault -- Knowing who to reach out to for assistance and safety Digital SafetyRecognizing that dating violence can include digital stalking and harassment, Verizon Wireless offers Georgia's wireless customers these tips to protect themselves: -- Remember you have the right to be alone and spend time with friends and family without your partner getting angry -- Be mindful when using check-ins like Facebook Places and Foursquare -- Tell someone, such as a counselor or campus health official, if you are being harassed or physically harmed in your relationship.

For a complete version of the above teen dating violence awareness and prevention tips and resources, visit

SOURCE Verizon Wireless NewsItemId=CL61234&Transmission_Id=201302151402PR_NEWS_USPR_____CL61234&DateId=20130215

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...