Contact Center Industry News

TMCNet:  US Cargo Control Introduces Several New Wire Rope Products, Including Aircraft Cable and Stainless Steel Cable Railing

[February 25, 2013]

US Cargo Control Introduces Several New Wire Rope Products, Including Aircraft Cable and Stainless Steel Cable Railing

Urbana, IA, Feb 25, 2013 ( via COMTEX) -- Web store US Cargo has increased its selection of wire rope products and re-vamped its web pages to better serve its customers.

An entire category of specialty steel cable products has been added, including compacted and swaged steel configurations, which offer greater strength than standard steel cable rope. Spin resistant wire rope cable has also been added to better serve industries such as excavating, logging, marine and dredging.

US Cargo Control's VP of Marketing, Sarah Barron, says months of research went into determining what products needed to be added to round out the company's wire cable category.

"We were offering a limited line of popular wire rope products, and we quickly learned after research and customer feedback, that we should be adding more configurations for particular industries," said Barron. "Along with the spin resist wire rope, our new category also includes drilling line and sand line wire rope, which should satisfy the needs of those in industries such as well drilling." Other current categories, such as the company's aircraft cable and stainless steel cable railing were also updated with additional sizes and wire types in an effort to reach customers that may not be finding the particular products they need at brick and mortar stores.

"We're particularly pleased with our cable rail products; we introduced an initial line last year, and are happy to see those ticking up in sales," said Barron. "It's really a great product line because it is completely customizable, and we have a dedicated sales staff that can help customers make their selection. Customers are getting the best of both worlds: a wide range of products, and personalized service." The addition of the new wire rope products also initiated the beginning of a re-design of the website pages to make it easier for customers to shop the wire and cable categories. Items are now separated first by configuration (i.e. 6x19, 6x37, 7x19, etc.), then customers can make their choices of wire type, such as bright wire, stainless steel, or galvanized.

Wire rope from US Cargo Control can be purchased online at or by calling the company's phone line with a dedicated sales team specially trained in wire rope products: 800-660-3585.

### About US Cargo Control US Cargo Control was founded in 2005, offering products for the trucking, hauling, rigging, lifting and moving supply businesses through its flagship website. The company quickly expanded its brand portfolio to include additional web properties under the Clickstop company name. Focused on offering relevant products, timely delivery, and excellent customer service, Clickstop web properties serve diverse markets that include the moving and cargo control industry, energy efficient insulation products, home organizing solutions, and personal fashion and styling. For more information, visit

Read the full story at

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...