Contact Center Industry News

TMCNet:  Calabrio Unveils Innovative Financing Program

[February 28, 2013]

Calabrio Unveils Innovative Financing Program

MINNEAPOLIS, Feb. 28, 2013 /PRNewswire via COMTEX/ -- Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced Calabrio Financial Services, a new program that provides more flexible purchasing options and broadens ease-of-ownership for its Calabrio ONE® software suite and services. The new financial services eliminate economic obstacles for businesses looking to leverage workforce optimization and analytics solutions quickly and fully in order to increase efficiency and productivity in their contact centers, and make smarter business decisions across their organization.

(Logo: ) Calabrio's financing options offer a broad range of benefits that can ease operational expense and accelerate the financial benefits of Software as a Service in a premise-based model. These benefits include: -- Availability to all customers, whether purchasing through the channel, directly from Calabrio or from its partner network -- No up-front costs required to initiate the financing term -- Pay-as-you-go financing model to ease implementation expenses -- Flexibility and freedom to set length of terms based on individual business needs "Ease-of-ownership is a crucial factor in technology adoption. Calabrio remains committed to providing advanced flexibility and usability through intelligent solutions, and new Calabrio Financial Services make these solutions more accessible to businesses that may not have considered them an option before," said Dale Bastian, vice president of global sales for Calabrio. "The new financial options provide Calabrio customers with the freedom to base terms on what works best for their business. This freedom eliminates financial risk while providing them with access to solutions today that will better their business and help them proactively manage growth." Calabrio ONE is currently available through Calabrio and its partner network. Additional information about all Calabrio products can be found at

About Calabrio, Inc.

Calabrio, Inc. develops and markets Calabrio ONE®, a comprehensive suite of contact center workforce optimization software that's easy to implement, use and maintain. Calabrio ONE includes call recording, quality assurance, workforce management, speech analytics and performance-based dashboards and reporting. Calabrio ONE is flexible - providing product bundles and add-ons that make it easy for customers to begin with the right set of applications and features for their business today, then build on their success with new applications and features as their business matures and their needs evolve. Calabrio ONE is built on a modern Web 2.0-based architecture that allows the contact center to integrate new applications easily, as well as personalize and optimize the desktop toolset for each user - agents, supervisors, managers, knowledge workers, and executives. Calabrio is a member of the Cisco Developer Network (CDN), and a gold member of the Avaya DevConnect program. Find news and information at

Follow Calabrio on Twitter at: Calabrio, Calabrio One and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.

SOURCE Calabrio, Inc. NewsItemId=CL67512&Transmission_Id=201302280800PR_NEWS_USPR_____CL67512&DateId=20130228

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