Contact Center Industry News

TMCNet:  The Smart Grid Business 2012 to 2017

[March 25, 2013]

The Smart Grid Business 2012 to 2017

Mar 25, 2013 (M2 PRESSWIRE via COMTEX) -- Research and Markets ( has announced the addition of the "The Smart Grid Business 2012 to 2017" report to their offering.

This report is the definitive resource for Smart Grid Research, combining clearly defined Market Sizing Statistics with Financial Analysis of Merger, Acquisition and Investment. Within its 239 pages and over 30 charts and tables, the report establishes the facts and draws conclusions as to what is shaping the future of the Smart Grid industry; In the last 3 years we estimate that the world investment in Smart Grid has doubled from $16.2 billion in 2010 to $36.5 in 2012. However, it is rather unbalanced because the current share taken by smart meters is running at around 40% of the market, whilst its potential market value over the full 20 year program will be no more than 9%.

The structure of the business is currently skewed heavily towards the major international suppliers where 26 companies shared sales of $81.9 billion in 2012 giving an average revenue of $3.125 billion but only accounting for 1% of the population of suppliers.

Supply side Business Models and Routes to Market will change to exploit the opportunities of Smart Grid as applied to the Industrial and Commercial market, the interface with Smart Buildings and the Electrical Utility market.

Communications is the one of the 4 main sectors that now makes up a Pure Smart Grid business. There is a lack of expertise and understanding of communications technology within the utility industry to develop it. It will therefore require expertise and investment from the wider communications industry to rapidly transform this aspect of the business.

In the space of 6 years mergers and acquisitions have grown from $134 million in 2007 to $10.6 billion in 2011 and a near doubling in the value of deals at $19.5 billion in 2012. Both the growth and now scale of M&A activity show the supply side is gearing up to meet the requirements of new technology and forecast demand for pure smart grid products and systems worth approx. $2,000 billion over the next 20 years.

In the last 3 years M&A activity has been driven by strategic buys, particularly by the major global electrical transmission and distribution supplier companies. In 2010 strategic buys accounted for 73% of the deals, in 2011 they increased their share marginally to 75%. In 2012 they declined to 60% as acquisitions from companies external to electrical transmission and distribution industry, particularly IT and communications companies made some large and impressive acquisitions to gain a strong foothold in the Smart Grid business.

Total new VC investment for 2012 was $779 million based on 41 transactions, which is a fall of 37% on 2011. So along with Clean Tech VC investment it declined, but we believe that it has now bottomed out.

Companies Mentioned - ABB - Areva - Cooper Industries - Eaton - Efacec Group - Elster Group - Emerson - General Electric - Hager Group - Hitachi Group - Itron - Landis Gyr - LeGrand - Mitsubishi - Rockwell Automation - Schneider Electric - SEL - Siemens - Toshiba - 4Home - Abertis Telecoms - Accent - Active Power - ADICA - Advanced Control Systems - Cisco - Honeywell - Accenture - SAP - Oracle - EMC - CapGemini For more information visit CONTACT: Research and Markets, Laura Wood, Senior Manager. Fax from USA: 646-607-1907 Fax from rest of the world: +353-1-481-1716 Sector: Advanced Technology ( cat_id=31&campaign_id=sq9tq9), Utilities ( cat_id=48&campaign_id=sq9tq9) ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at on the world wide web. Inquiries to

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...