Contact Center Industry News

TMCNet:  GL Announces Enhanced Fax Call Emulation using VQuad(TM)

[April 18, 2013]

GL Announces Enhanced Fax Call Emulation using VQuad(TM)

Gaithersburg, Maryland,, Apr 18, 2013 ( via COMTEX) -- GL Communications Inc., a leader in providing PC-based test, analysis and simulation products and consulting services to the worldwide telecommunications industry, announced today its enhanced Fax Call Emulation using VQuad(TM) software.

Speaking to media persons, Mr. Robert Bichefsky a senior manager for product development of the company said, "GL's VQuad(TM) has been enhanced to support sending and receiving of up to 4 independent and simultaneous T.30 faxes over the Dual UTA hardware platform. The user can configure the TX and RX fax rate from 2400 bps to 33,600 bps with V.34 fully supported. Interfaces supported for fax generation include 2-wire FXO and 4-wire analog." He added, "Fax emulation is fully automated using VQuad(TM) scripts and can be initiated remotely such that one VQuad can control both sides of the fax. VQuad(TM) Fax provides all pertinent real-time fax messaging with proper time sequences. In other words, one can follow the fax session from start to finish on both the send and receive sides." Mr. Bichefsky further added, "In addition to the fax messages, VQuad(TM) Fax also provides fax summary for each fax (fax completed or failed along with fax results). VQuad(TM) Fax provides all errors associated with each fax with proper time sequence and an understanding of what the error might indicate. All results (errors and summary) can be sent automatically to the WebViewer(TM) Central Database for query using the WebViewer(TM) browser.

The VQuad(TM) supports full Call Control included supplementary services such as 3-Way Calling. The VQuad(TM) also supports path confirmation, send/record voice synchronously for VQT PESQ results and full scripting of the test. Additional measurements include Round Trip Delay, One Way Delay and a variety of Echo testing." He added, "VQuad(TM) Fax provides the ability to automatically save the fax session (both East and West directions) to a PCM file. This file can be exported to GLInsight(TM) or GL Fax Demodulator/Decoder analysis software packages for further analysis of the fax session. GL's Fax Demodulator/Decoder can be configured for fully automated analysis." Main Features: ·Fax Emulation supporting up to 4 independent and simultaneous sessions with speeds up to 33600 bps (V.34). Supports both Tx and Rx fax emulation using VQuad(TM) with Dual UTA analog interfaces (2-wire FXO, 4-wire balanced, 4-wire Handset, PTT) ·VQuad(TM) Fax events includes messages, summary, and errors log ·Ability to auto save fax (both East and West directions) to PCM file for enhanced analysis using GL Insight(TM) and GL Fax Demodulator/Decoder ·VQuad(TM) scripting supports both fax send and receive session configuration ·Support for querying Fax events/results/errors over web interface About GL Communications Inc., Founded in 1986, GL Communications Inc. is a leading supplier of test, monitoring, and analysis equipment for TDM, Wireless, IP and VoIP networks. Unlike conventional test equipment, GL's test platforms provide visualization, capture, storage, and convenient features like portability, remotability, and scripting GL Communications has over the years worked with major telecom equipment vendors (EVs) and system integrators to meet the testing requirements arising at various stages of telecommunications product development life cycle.

With its proven expertise of over 25 years, GL has a comprehensive suite of telecom testing solutions to verify and ensure 'quality and reliability' of variety of telecom networks including Wireless, and high-speed fiber optic lines.

GL's test tools range from simple PC-based software test tool to all-encompassing hardware units with futuristic expansion capabilities. GL's test solutions cover wide array of networks - 4G (LTE), 3G, IP, Ethernet, T1, T3, E1, E3, OC-3/STM-1, OC-12/STM-4, and traditional PSTN networks.

GL's tools are widely used by the telecommunication industry for conformance testing, automated stress/load testing, performance testing, remote accessibility, centralized web-based control and analysis, fault testing and analysis, and customized testing.

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