Contact Center Industry News

TMCNet:  NH-Based Virtual Office Pioneer, Unified Office, Expands Presence into Manchester, NH Market

[May 01, 2013]

NH-Based Virtual Office Pioneer, Unified Office, Expands Presence into Manchester, NH Market

MANCHESTER, N.H., May 1, 2013 /PRNewswire via COMTEX/ -- Unified Office, Inc., ( a leading Portsmouth, NH-based managed services provider offering private cloud-based virtual office services to SMBs, announced today that they have expanded operations with residency at the abi Innovation Hub in Manchester. Unified Office provides the Small and Medium-sized Business (SMB) owner a transformative, business communications managed service that integrates secure, private cloud applications and business-class Voice over IP (VoIP). Unified Office is publicly launching this new and innovative service starting in New Hampshire and has already signed on a number of local SMBs who value mobility and the ability to access reliable, high quality business class voice communications services that are simple to use on the device and location of their choice.

"Manchester, the largest city in the state, is an important market for us as we continue to grow," said Ray Pasquale, CEO & Founder of Unified Office. "The world of business is changing, with business now being conducted in real-time, and therefore responsiveness to the market is more critical than ever before for the SMB," he continued. "The city's vibrant and growing community of SMBs understand the need for responsiveness through innovation in this highly competitive world, and the abi Innovation Hub is a key partner for driving innovation and growth in the State of New Hampshire." "We are delighted that Unified Office has chosen to join the abi Innovation Hub and be part of the exciting innovation economy here in Manchester. Their seasoned team of entrepreneurs and engineers, along with their knowledge of building scalable companies and overall industry know-how will be a true asset to our community," said Jamie Coughlin, CEO and Entrepreneur in Residence of the abi Innovation Hub. "Our mission is to nurture high growth startups and create an environment where entrepreneurs have access to the resources, connections, experience, and capital to support the journey of putting ideas into action." Unified Office's Total Connect Nowsm is a reliable business voice communications service for SMBs. Total Connect Now is a private cloud-based managed service ( that provides a secure and reliable unified voice communications experience with a quality of service unmatched by typical hosted VoIP providers. Total Connect Now supports the industry movement toward BYOD (Bring-Your-Own-Device) allowing business class unified communications to be delivered over the device of your choice at any location.

It enables MSPs, resellers, and integrators ( to gain an additional high margin recurring revenue stream and to bring innovative and differentiated services to the SMB market.

Utilizing emerging standards such as WebRTC and HTML5, Unified Office delivers a device-agnostic service environment to create the ultimate unified virtual office. With Total Connect Now, your business follows you wherever you go, on whatever device you are using. BYOD tablets, smartphones, and laptops are fully integrated with the office desktop environment, gaining access to enterprise-class communications features such as visual voicemail, audio-video calling and conferencing, virtual receptionist, fax, and instant messaging.

Unified Office takes total responsibility for your Total Connect Now business communications services. We proactively monitor and backup around the clock to ensure a worry-free experience. With our extensive interoperability testing, you can rest assured that our innovative service provides outstanding reliability and is available whenever and wherever you need it.

About abi Innovation HubThe abi Innovation Hub is a 501(c)(3) non-profit organization that aims to attract, mentor and foster growth and success of technology start-ups and innovative companies. The abi Innovation Hub achieves that goal by providing access to affordable workspace, infrastructure, shared administrative and technological services and resources, early stage capital and a supportive entrepreneurial environment that stimulates the growth of businesses, ensures economic vitality for the community and encourages job creation.

About Unified OfficeUnified Office Inc. ( provides the Small and Medium-sized business (SMB) owner a transformative, business communications managed service ( that integrates cloud-connected applications and business-class Voice over IP (VoIP). Our solution enables the SMB to gain competitive advantage in today's fast-paced environment. We leverage the power of the most current virtualized computing platforms and communications systems, allowing the SMB to take full advantage of innovative and collaborative services without the need for costly capital investments in IT infrastructure and additional staff.

Contact: Cathy ClarkeCNC SOURCE Unified Office, Inc. NewsItemId=NE05474&Transmission_Id=201305011036PR_NEWS_USPR_____NE05474&DateId=20130501

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