Contact Center Industry News

TMCNet:  Mitsubishi Electric to Enhance Global Smart Meter Business through Collaboration with Echelon

[May 21, 2013]

Mitsubishi Electric to Enhance Global Smart Meter Business through Collaboration with Echelon

TOKYO, May 21, 2013 /PRNewswire via COMTEX/ -- Mitsubishi Electric Corporation (TOKYO: 6503) announced today that it will globally enhance business relating to smart meters, which are advanced electricity meters with communication functions, in collaboration with its partner Echelon Corporation (NASDAQ: ELON). Mitsubishi Electric will integrate Echelon's Open Smart Grid Protocol (OSGP) into its lineup of smart meter products, which are designed for international markets.

(Photo: Mitsubishi Electric's new smart meters will incorporate grid-sensing and communication technologies based on Echelon's OGSP and its Networked Energy Services (NES) software as well as Mitsubishi Electric's proprietary sensing and metering technologies. The products will be manufactured at Mitsubishi Electric Automation (Thailand) Co., Ltd. in Bangkok, Thailand and PT. MELCOINDA in Bogor, Indonesia, both international subsidiaries of Mitsubishi Electric. The new meter will be exhibited at Metering, Billing, CRM ASIA 2013, which will be held in Bangkok, Thailand from May 22 to 23.

Mitsubishi Electric launched its electricity meter business at its Fukuyama Works, Japan, in 1946. Since then, the company has worked to steadily expand this business globally, developing satellite production facilities internationally to meet local demand. In recent years, the company's focus has turned to smart meters.

Echelon is a key technology provider of open standard control networking and has developed one of the world's most widely deployed open standard, multi-application platforms. This advanced technology has a proven track record in applications ranging from embedded sub-systems to complete grid modernization.

About Echelon CorporationEchelon Corporation (NASDAQ: ELON) is an energy control networking company with the world's most widely deployed proven, open standard, multi-application platform, selling complete systems and embedded sub-systems for smart grid, smart city and smart building applications. Our platform is embedded in more than 100 million devices, 35 million homes and 300,000 buildings, and it powers energy savings applications for smart grids, smart cities and smart buildings. We help our customers reduce operational costs, enhance satisfaction and safety, grow revenues and prepare for a dynamic future. More information about Echelon can be found at

About Mitsubishi Electric CorporationWith over 90 years of experience in providing reliable, high-quality products, Mitsubishi Electric Corporation (TOKYO: 6503) is a recognized world leader in the manufacture, marketing and sales of electrical and electronic equipment used in information processing and communications, space development and satellite communications, consumer electronics, industrial technology, energy, transportation and building equipment. Embracing the spirit of its corporate statement, Changes for the Better, and its environmental statement, Eco Changes, Mitsubishi Electric endeavors to be a global, leading green company, enriching society with technology. The company recorded consolidated group sales of 3,567.1 billion yen (US$ 37.9 billion*) in the fiscal year ended March 31, 2013. For more information visit *At an exchange rate of 94 yen to the US dollar, the rate given by the Tokyo Foreign Exchange Market on March 31, 2013 U.S. Media InquiriesColleen MartellPublic Relations Echelon CorporationTel: +1 (408) 832-0147cmartell@echelon.com SOURCE Echelon Corporation NewsItemId=SF17787&Transmission_Id=201305210900PR_NEWS_USPR_____SF17787&DateId=20130521

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...