Contact Center Industry News

TMCNet:  Former NRECA CEO and Congressman Glenn English Joins On-Ramp Wireless' Strategic Advisory Board [Global Data Point]

[July 10, 2013]

Former NRECA CEO and Congressman Glenn English Joins On-Ramp Wireless' Strategic Advisory Board [Global Data Point]

(Global Data Point Via Acquire Media NewsEdge) On-Ramp Wireless, developer of wireless solutions for energy automation and M2M communications, announced that Glenn English, former CEO of National Rural Electric Cooperative Association (NRECA) the nation's premier trade association representing the interest of member-owned electric utilities and a former ten term Congressman, has joined its strategic advisory board. On-Ramp's solution provides electric utility companies a single cost effective low-power, wide area wireless network for running multiple Smart Grid applications such as AMI, demand response, and grid automation, delivering a faster ROI and lower total cost of ownership. Mr. English's vast expertise in the rural electric utility industry will enable On-Ramp to further enhance its solution offering to meet the needs of its utility customers.

Currently, Mr. English is Chairman of the Board of Advisors for Heartland Energy Partners, a professional services firm that helps clients effectively develop and manage programs and assets in the fields of energy and environment, information technology, infrastructure protection, and healthcare. Mr. English became the fourth CEO of NRECA in 1994 and led the organization for nearly two decades prior to his retirement in March 2013. Under his leadership utility cooperatives became a powerful presence on Capitol Hill and spearheaded the organizations efforts to serve its 42 millions cooperative members by providing reliable and affordable energy. He also sat on the Agricultural Energy Work Group's "25 by 25" Steering Committee, a group dedicated to increasing renewable energy resources that use agriculture and forestry products by 2025.

Prior to joining NRECA, Mr. English served 10 terms in the U.S. Congress representing Oklahoma's 6th district. During his tenure he served on the House Agriculture Committee and as chairman of the House Agriculture Subcommittee on Conservation, Credit, and Rural Development beginning in 1989. Mr. English was also a senior member of the Government Operation Committee and Chairman of the Subcommittee on Government Information, Justice, and Agriculture from 1981 to 1989. He also served on numerous committees and legislation around rural electrification during this time.

"We are pleased that someone with Glenn's extensive utility industry experience has joined On-Ramp's strategic advisory board. Glenn's knowledge in rural electrification and development will bring valuable insights to our team as we continue to build out On-Ramp's system capabilities. The industry is already moving to Smart Grid 2.0 and we are well positioned to meet the growing demand for low power, wide area networks to connect assets across the Smart Grid," said Kevin Hell, president and CEO, On-Ramp Wireless.

"Utilities, particularly rural ones, need a flexible and cost-effective solution as they migrate their metering, demand response, warning light monitoring and other applications to the Smart Grid. In looking at On-Ramp's patented wireless technology I believe they offer a multi-purpose network that delivers the capacity and flexibility utility companies need to make this transition. I am excited to be joining the team as a strategic advisor and bring these benefits to rural cooperatives," said Glenn English.

(c) 2013 Global Data Point. All Rights Reserved. Provided by an company

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...