Contact Center Industry News

TMCNet:  EnerNOC Named an Enterprise Smart Grid Leader by Groom Energy

[July 17, 2013]

EnerNOC Named an Enterprise Smart Grid Leader by Groom Energy

(GlobeNewswire Via Acquire Media NewsEdge) BOSTON, July 17, 2013 (GLOBE NEWSWIRE) -- EnerNOC, Inc. (Nasdaq:ENOC), a leading provider of energy intelligence software, announced today that it has been named an Enterprise Smart Grid Leader by Groom Energy Solutions in a report titled "2013 Enterprise Smart Grid and Corporate Buyers' Guide to Energy Management Software." EnerNOC was one of ten companies selected from over 200 that were evaluated based on the strength of its technology, financial stability, financial payback of its offering, number of customers, sales momentum in the last 18 months, and overall product vision.

The report defines Enterprise Smart Grid (ESG) as the integration of energy metering, hardware, and software by organizations seeking visibility, control, and management of their energy consumption.

"By applying the principles of the Enterprise Smart Grid, large organizations can effectively drive energy efficiency performance across their operations," said Paul Baier, report author and Vice President of Research for Groom Energy Solutions.

"We continue to invest in our suite of Energy Intelligence Software solutions to help enterprise decision makers take a more holistic approach to energy management, driving savings and transparency, improving decision making, and improving operational performance," said EnerNOC Chairman and CEO, Tim Healy. "We're honored to be recognized in this report for our performance to date and vision for the future." To access the full report, go to:

About EnerNOC EnerNOC (Nasdaq:ENOC) is a leading provider of energy intelligence software. EnerNOC unlocks the full value of energy management for utility and commercial, institutional, and industrial (C&I) customers by delivering a comprehensive suite of demand-side management services that reduce real-time demand for electricity, increase energy efficiency, improve energy supply transparency in competitive markets, and mitigate emissions. EnerNOC's Utility Solutions™ offerings, which include both implementation and consulting services, are helping hundreds of utilities and grid operators worldwide meet their demand-side management objectives. EnerNOC serves thousands of commercial, institutional, and industrial customers worldwide through a suite of energy management applications including: DemandSMART™, comprehensive demand response; EfficiencySMART™, continuous energy savings; and SupplySMART™, energy price and risk management. EnerNOC's Network Operations Center (NOC) offers 24x7x365 customer support. For more information, visit

The EnerNOC, Inc. logo is available at CONTACT: Media Relations: Sarah McAuley, (617) 532.8195, Investor Relations: Brian Norris, (617) 532.8104, Source: EnerNOC, Inc.

2013 GlobeNewswire, Inc.

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...