Contact Center Industry News

TMCNet:  Norske Skog enters into a sales cooperation with CellMark for the Asian markets

[January 12, 2014]

Norske Skog enters into a sales cooperation with CellMark for the Asian markets

(Thomson Reuters ONE Via Acquire Media NewsEdge) Norske Skog and CellMark AB have agreed to enter into a long term marketing agreement for sales of publication paper in the Asian markets. The parties will establish a new distributor in Singapore, NorCell Asia, which will have the exclusive marketing rights for all Norske Skog products to be sold in the Asian markets. Norske Skog will transfer its current sales operations and sales staff in Singapore from PanAsia Paper Trading to NorCell Asia.

Norske Skog and CellMark established a similar long term sales cooperation for the North American markets in August 2011. The North American sales operations are operated by NorCell Inc. The parties' experiences from the cooperation in the North American markets have triggered the expansion of the cooperation between the two groups into the Asian markets.

- The common goal of Norske Skog and CellMark in this cooperation is to offer customers a broader range of solutions for their publishing needs while maximizing efficiency and minimizing cost in the supply chain, says the CEO of Norske Skog, Sven Ombudstvedt.

- This agreement significantly strengthens CellMark's position in sales of publication grades into Asia and allows us to further develop our well functioning co-operation with Norske Skog in a new region, says CellMark's CEO, Hans Kling.

Norske Skog furthermore expects to release approximately USD 15-20 million in working capital by the cooperation with CellMark in the Asian markets.  The new sales and marketing operations by NorCell Asia will start operate in January 2014.

About CellMark Since its establishment in 1984, CellMark has become one of the world's foremost providers of supply chain services to the global pulp and paper industry. The company has extended its traditional portfolio of services, products and raw material for the paper industry to include also other industries. This move reflects CellMark's longstanding plans to develop its global supply chain capabilities, creative trade finance solutions and risk management.

Today, CellMark comprises six divisions: Pulp, Paper, Packaging, Recycling, Chemicals & Metals as well as the subdivisions: Energy, Basic Chemicals & Machinery. CellMark's specialists in sales, marketing, logistics and financial services provide real value added business and service solutions to its partners.

The Group sales volume exceeds 5.2 million tons and the sourcing activities extend to about 80 countries, with sales in more than 125 markets. CellMark has a global network of 65 offices in 30 countries complemented by numerous representatives. The company's number of employees in wholly owned subsidiaries is now well above 700.

Norske Skog Communications and Public Affairs For further information: Media: Financial markets: Vice President Corporate Communication Vice President Investor Relations Carsten Dybevig Tom Rogn Mob: (+47) 917 63 117 Mob: (+47) 948 55 659 This information is subject of the disclosure requirements pursuant to section 5-12 of the Norwegian Securities Trading Act.

This announcement is distributed by GlobeNewswire on behalf of GlobeNewswire clients. The owner of this announcement warrants that: (i) the releases contained herein are protected by copyright and other applicable laws; and (ii) they are solely responsible for the content, accuracy and originality of the information contained therein.

Source: Norske Skog via GlobeNewswire [HUG#1753099]

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...