Contact Center Industry News

TMCNet:  Research and Markets: Mobile Cloud Companies and Solutions 2013

[January 17, 2014]

Research and Markets: Mobile Cloud Companies and Solutions 2013

DUBLIN --(Business Wire)--

Research and Markets ( has announced the addition of the "Mobile Cloud Companies and Solutions 2013" report to their offering.

Cloud computing represents a large-scale distributed computing paradigm that is driven by economies of scale, in which a pool of abstracted, virtualized, dynamically scalable, managed computing power, storage, platforms, and services are delivered on demand to external customers over the Internet.

Cloud services provides users with solutions such as Infrastructure as a Service (IaaS), Software as a Service (SaaS (News - Alert)), and Platform as a Service (PaaS) to meet business need as well as end-user needs for efficiency and productivity. This report evaluates cloud service models, deployment models, applications, challenges facing mobile cloud computing, and key players in the cloud management industry. The reprt also a insights into the future of mobile cloud services.

Target (News - Alert) Audience:

- Cloud services companies

- Mobile network operators

- Wireless handset manufactures

- Telecom infrastructure providers

- Content and application developers

- Content Delivery Network (CDN) providers

Key Topics Covered:

Cloud Computing Overview

Cloud Computing Models

Cloud Computing Benefits

Cloud Service Types

Cloud Computing Challenges

Mobile Cloud

Mobile Cloud Characteristics

Mobile Cloud Enabling Technologies

Mobile Cloud Service Models

Mobile Cloud Platforms

Mobile Cloud Applications

Mobile Cloud Deployment

Mobile Cloud Challenges

Resource Poverty

Data Storage Capacity And Processing Power:

Division Of Application Services

Absence Of Standards

Access Schemes


Mobile Cloud Business Models, Companies And Solutions





Mobile Cloud Application Development

Office Document Management Using Mobile Cloud

Future Outlook Of Mobile Cloud

Mobile Cloud Strategies For Wireless Carriers

Mobile Cloud By Demand

Mobilization Of Money

Adoption Of Current Cloud Services

Anticipated Future Trends

For more information visit

About Research and Markets

Research and Markets is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends.

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...