Contact Center Industry News

TMCNet:  Onyx Payments Renews Malmaison, Adds Hotel Du Vin for Global Hotel Payment Processing Services

[January 28, 2014]

Onyx Payments Renews Malmaison, Adds Hotel Du Vin for Global Hotel Payment Processing Services

DALLAS --(Business Wire)--

London-based luxury boutique hotel Malmaison recently announced contract renewal with Onyx Payments with the addition of Hotel du Vin for global hotel commission processing services.

Onyx Payments, the world's largest processor of commissions and payment solutions provider for the hospitality and tourism industry, will ensure the hotels' commissionable agency reservations and payments are made efficiently, effectively and on time.

"By renewing with Onyx Payments, who works with more than 60,000 agencies worldwide, we are able to deliver fast and reliable commission payments to agents who book our boutique hotels," said Sean Philby, director of sales for Malmaison and Hotel du Vin. "Partnering with Onyx Payments is a clear indication of our commitment to agents across the globe. We value the business they provide and want to ensure transacting with our hotels is a seamless and hassle-free experience where agencies are paid proactively and on time."

Onyx Payments' hotel payment processing service, coupled with comprehensive web-based customer service and reprting, allows hotels to implement commission processes that enhance and support their distribution strategies that will drive more business to their hotels.

"We're thrilled to continue partnership with Malmaison and Hotel du Vin in 2014," said Monica French, senior vice president of business development for Onyx Payments. "As the most established and streamlined commission-processing service available, Onyx Payments makes a difference in a competitive market where it is vital that agents are paid regularly and on time."

Learn more about Onyx Payment's commission processing services here.

About Malmaison and Hotel Du Vin

Each founded in 1994, Malmaison and Hotel du Vin are a unique collection of premier boutique hotels located throughout the United Kingdom. From iconic buildings to the iconic dishes on Brasserie and Bistro menus, the hotels dare to be different from others in the UK. Guests check in to a converted castle prison, hospital, sugar refinery, or even a Royal Mail sorting office. Each location is designed with flair and imagination, with sumptuous accommodation and daring touches around every corner. For more information, visit and

About Onyx Payments

Founded in 1992 and headquartered in Dallas, Texas, Onyx Payments is the world's largest processor of payment disbursement and reconciliation solutions. Onyx Payments operates a global payment network and provides its hotel and travel agency customers with services including commission receipt and disbursement; foreign currency exchange; invoicing; and reconciliation and tracking. The company facilitates in excess of $500 million in payments annually, serving more than 40,000 properties, as well as the majority of travel distributors in more than 200 countries. In addition its headquarters in Dallas, Onyx Payments has regional hubs in London, São Paulo, Singapore and Scottsdale, Ariz. For more information, visit

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