Contact Center Industry News

TMCNet:  Providers Rank RelayHealth AhiQa as Category Leader

[February 19, 2014]

Providers Rank RelayHealth AhiQa as Category Leader

ALPHARETTA, Ga. --(Business Wire)--

Today RelayHealth Financial announced that AhiQa, its patient access and registration QA solution, has earned "Category Leader" recognition in the "2013 Best in KLAS Awards: Software & Services" annual report. This latest honor marks the third straight year that AhiQa has been named the Category Leader among "Patient Access - Registration QA" vendors.

The annual "Best in KLAS" report acknowledges top-scoring vendors in a variety of criteria based on input from thousands of healthcare professionals nationwide. It recognizes those technology and service organizations that excel in helping providers deliver better patient care. In the 2013 Patient Access - Registration QA category, the AhiQa score of 92.8 was more than seven points higher than their closest competitor.

This is the latest in a series of accomplishments recently announced by RelayHealth Financial and related to the company's commitment to outstanding software quality and service levels. In October, in the largest opinion poll ever undertaken on revenue cycle management (RCM) software by Black Book™, providers named RelayHealth Financial number one in customer satisfaction. The company was also ranked the number one revenue cycle solution overall for hospital systems, integrated delivery networks (IDNs) and accountable care organizations. In November, RelayHealth Financial announced it was first to market with ICD-10 readiness and end-to-end testing a full year ahead of the U.S. government deadline. In January, the company announced that its RelayClearanceTM, RelayAssuranceTM, RelayAnalyticsTM and RelayPayer Connectivity ServicesTM achieved a Level 2 (L2) appraisal rating under CMMI Institute's Capability Maturity Model Integration (CMMI). Most recently, achieved full accreditation for the 14th consecutive year with the Healthcare Network Accreditation Program (HNAP) for Electronic Health Networks (EHN) from the Electronic Healthcare Network Accreditation Commission (EHNAC).

To learn more about AhiQa, visit

For more information on McKesson RelayHealth Financial's solutions, visit our Web site at, learn from our experts at the RelayHealth blog, follow us on Twitter (News - Alert) at @RelayHealth, or visit the RelayHealth Facebook page.

For more information on McKesson Health Solutions, please visit our website, hear from our experts at MHSdialogue, and follow us on Twitter at @McKesson_MHS.

Related McKesson Health Solutions News

RelayHealth Financial Products Attain CMMI Level 2 Appraisal

RelayHealth Financial First to Market with ICD-10 Readiness and End-to-End Testing

Providers Rank RelayHealth Number One in Revenue Cycle Satisfaction

About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment and infrastructure systems to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at

About McKesson RelayHealth Financial
Every day across America, more than 2,000 hospitals and health systems rely on RelayHealth to help them process over 5 million patient claims, worth over $1.1 trillion annually. Our broad array of revenue cycle management solutions use the power of the cloud and big data to help healthcare professionals make better financial decisions for their organizations and patients, right at the point of care. Nobody does more than RelayHealth to bring healthcare connections to life. For more information, visit

About McKesson Corporation
McKesson Corporation, currently ranked 14th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit us at

Tags: McKesson, McKesson Health Solutions, RelayHealth, KLAS, Best in KLAS, Revenue Cycle, Revenue Cycle Management

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