Contact Center Industry News

TMCNet:  Accra Mall Gets Free Wi-Fi Service

[February 22, 2014]

Accra Mall Gets Free Wi-Fi Service

(AllAfrica Via Acquire Media NewsEdge) BLU Telecommunications, Ghana's 4G operator, has installed a high speed free Wi-Fi service at the Accra Mall ahead of the official launch scheduled for next Wednesday.

According to officials of the company, this is the first that the mall and its surroundings enjoy such a service.

"Visitors to Ghana's biggest mall are now able to enjoy fast, free internet access at the click of a button - and it's proving extremely popular with 1 000s signing in to use the service daily," the Chief Commercial Officer of Blu Telecommunications, Tara Squire, said.

Squire noted that there had been positive feedback for the on the service, and that was a sign that Ghanaians were ready for the experience.

The Chief Operating Officer of Blu, Ekow Thomson also stated," As we prepare to launch our 4G service, we are keen to give Ghanaians a taste of the sort of speeds they will be able to enjoy once they sign up with our service." He encouraged Ghanaians to visit the Blu stand at the Silverbird Cinema in Accra Mall to find out more about the company and its services.

4G LTE broadband is up to 10 times faster than 3G, which is what most Ghanaians are used to.

Blu is a wholly Ghanaian owned and managed 4G telecoms company utilizing the latest 4G technology to ensure Ghanaians have superior broadband experience.

The company's goal is to bring fast, reliable and affordable quadruple play services to both enterprise and residential customers.

Services will include data, voice, video and mobility.

The company has also hinted it would distribute bandwidth on its 4G network on wholesale, apart from service individual end users.

It would launch its own SIM card with '025' numbers and issue 4G complaint devices like modems, Mi-Fi and others when it launches.

Copyright CAJ News Agency. Distributed by AllAfrica Global Media (

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...