Contact Center Industry News

TMCNet:  Turkish President wants government to fix Internet bill this week

[February 23, 2014]

Turkish President wants government to fix Internet bill this week

(Trend News Agency (Azerbaijan) Via Acquire Media NewsEdge) During a "Sunday coffee chat" with journalists in the Huber Palace, which has an impressive view of the Bosphorus, President Abdullah Gül frankly admitted that all efforts to impose bans on the Internet would bear no results, the Hürriyet Daily News reported.

"Even the Americans gave it up," he said. "As far as I know, they tried a lot after the Snowden leaks." He said he had invited journalists in order to explain why he had approved a controversial law imposing additional government control on the Internet last week. He thinks the New York Times editorial accusing him of joining Prime Minister Tayyip Erdogan government's "assault on free speech" was "not written with bad intentions, but was unfair." Gül said he had two options when the bill was sent for his approval after passing with ruling Justice and Development Party (AK Parti) votes in Parliament, despite his earlier warnings that there were "a few problematic points" in the text.

"I could have chosen the easier and more popular way and vetoed it. But in this election atmosphere the government would most likely have passed it again in the same form, and I would then have had no constitutional choice but to sign it with no improvements. I chose the difficult path, hoping that I could make some improvements that could make it acceptable to me, and faced a lot of criticism," he said.

Taking the example of his predecessors "like Süleyman Demirel and Ahmet Necdet Sezer," Gül approved the law and asked the government to make the changes he suggested. If it does not do this, he has the right to apply to the Constitutional Court for the annulment of the whole law.

But Gül is well aware that these explanations will fall short in changing the public perception, both inside and outside Turkey, that he approved a bill limiting ("controlling" is the word Erdogan prefers) Internet freedom. "It is clear that we [Turkey] are going through a time of negative perceptions. We have to correct this," he said.

That is why he is looking forward to a parliamentary vote led by the government that would fix the drawbacks that he sees in the law.

There are four main "corrections" that Gül seeks. The first one is taking back the right from the head of the Telecommunications Board (TIB) to demand the content of web communications, in addition to IP addresses. The second is the maintenance of the necessity of a court ruling in order to ban an Internet broadcast, instead of the decision simply being made by the head of the TIB. The third blocks the transfer of personal information. The fourth suggests the establishment of expertise courts; "communications courts" in this case.

"The corrections have already passed through the Planning and Budget Commissions in Parliament, which pleased me. With all due respect to Parliament's will, it is expected that it will be voted on Tuesday. So I hope that we leave this debate behind this week," Gül said.

The question is: What if Parliament doesn't pass the "corrections" that Gül seeks? Would he then go to the Constitutional Court to nix the whole package? "I am pretty resolute [on those corrections]" Gül answered. "But at the end of the day, we have a government with a clear dominance in Parliament. I don't expect any problems." President Gül is hopeful that these "corrections" would soothe down the debate on the bill and temper reactions inside and outside Turkey. But he also knows it may not be easy to correct the perception that the Erdogan government decided to impose limitations on the Internet after the serial release of wiretappings revealing Erdogan's alleged interventions in the media.

This is especially the case at a time when two more controversial bills are set to come to Gül's desk for approval before the March 30 local elections. One is about more political control over the appointment and inspection of judges and prosecutors, and the other is about additional powers being given to Turkey's National Intelligence Agency (MIT).

Gül, by the way, thinks there were 15 violations of Constitution in the 12 articles of the judges and prosecutors (HSYK) draft, and hopes these were corrected by the government before they were voted on last week.

??????????????? ? ??? ? Twitter @www_Trend_Az

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...