Contact Center Industry News

TMCNet:  Phoenix Enterprises Ltd Deploys Cloud-based AlertBoot Full Disk Encryption On All Employee Endpoints

[February 27, 2014]

Phoenix Enterprises Ltd Deploys Cloud-based AlertBoot Full Disk Encryption On All Employee Endpoints

(PR Web Via Acquire Media NewsEdge) LAS VEGAS, Nevada (PRWEB) February 27, 2014 AlertBoot, a leading provider of mobile device management (MDM) and managed full disk encryption services (FDE), today announced that the United Kindgom-based Phoenix Enterprises Ltd, a non-profit organization that aids people back into the workforce, has adopted AlertBoot full disk encryption to protect employee laptops and to comply with the UK Data Protection Act (DPA) and other ICT-related regulations.

Strict European Union and UK laws govern the storing, handling, and distribution of sensitive personal data. Although Phoenix is a small organization in terms of employee count, the information its employees handle on a daily basis are very sensitive, and the non-profit could be subject to fines of up to £500,000 by the UK Information Commissioner's Office (ICO) if involved in a data breach.

Phoenix realized that they had to face the real possibility of a data breach, and chose a solution that is not only a FIPS 140-2 validated encryption but that offers additional benefits other than strong encryption. Ideally, it would be a solution that could help them reduce costs while also increasing efficiency and minimally impacting the small IT staff they had in-house.

Such requirements have been in demand by many groups, not just non-profits, which is why AlertBoot is being rapidly adopted for BYOD and enterprise security deployments by healthcare organizations that need to comply with HIPAA/HITECH, financial firms looking to comply with PCI and Sarbanes-Oxley, and any firm that needs to avoid a costly data breach.

"Minimizing data breaches requires the effort and interest of all who work with personal data. After all, all it takes is one mistake to cause a breach," said Tim Maliyil, founder and CEO of AlertBoot. "Hence, from a societal interest point of view, even the smallest of organizations must be charged with the duty of protecting personal data. The problem is, smaller organizations cannot match large enterprise resources: the scale is not there for marginal cost advantages, discounts that are in place for accounts with large endpoints, etc. AlertBoot is one of the ways that smaller entities can manage information security risks while partaking in the same economic benefits larger concerns have been enjoying for years." The cloud-based model allows AlertBoot to offer the following features which led Phoenix to choose AlertBoot FDE for securing its laptops:    •      No extra infrastructure set up – Servers for endpoint management are not required, eliminating the time spent on setting up, operating, and maintaining critical servers.

   •     Cost savings – Some of the lowest FDE license fees and transparent total costs: there are no extras for management servers, remote VPNs, operating systems, etc. The per-endpoint cost is the final cost.

   •     Acquiring licenses on demand – Acquire encryption licenses as you go. Shelved software is not a business concern with AlertBoot.

   •     Ease of use and minimal impact on operations – Use the cloud-based console to manage and install security software. There is no further extra work like managing servers or dealing with a data center crisis.

   •     24/7 Support – Administrative assistance via phone or email, no matter what time.

To read or download a copy of the Phoenix case study visit

About AlertBoot AlertBoot Data Security offers a cloud-based data and mobile device security service for companies of any size who want a scalable and easy-to-deploy solution. Centrally managed through a secure web based console, AlertBoot offers mobile device management, mobile antivirus, remote wipe and lock, device auditing, USB drive and hard disk encryption managed services.

Headquartered in Las Vegas, AlertBoot is trusted by thousands of companies worldwide as part of their bring your own device (BYOD) and mobile information management (MIM) strategy.

For more information on AlertBoot Mobile Security solutions, please visit

Contact Information Media Contact: Sang Lee VP Communications +1 702-659-8890 x3734 Read the full story at (c) 2014 PRWEB.COM Newswire

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...