Contact Center Industry News

TMCNet:  Symantec NetBackup Tackles Data Growth, Performance and Virtual Sprawl as Customers Transition to the Modern Data Center Backup Offering Brings Comprehensive Protection While Providing Up to 400x Faster VM Recovery

[March 05, 2014]

Symantec NetBackup Tackles Data Growth, Performance and Virtual Sprawl as Customers Transition to the Modern Data Center Backup Offering Brings Comprehensive Protection While Providing Up to 400x Faster VM Recovery

(African Press Organization (APO) Via Acquire Media NewsEdge) CAPE-TOWN, South-Africa, March 5, 2014/African Press Organization (APO)/ -- Symantec (NASDAQ: SYMC) ( today announced the latest version of its NetBackup solution, bringing new functionality to protect the largest scale VMware-based environments as enterprises move to a software-defined data center architecture. NetBackup 7.6 is the only backup product designed for enterprise level scale, which can accommodate hundreds of thousands of virtual machines and petabytes of data while giving customers 400x faster virtual machine recovery than a standard restore. IT organizations can now simplify and automate the protection of massive and complex physical, virtual and cloud environments that are the building blocks of a modern data center.

Logo: Today's IT leaders are modernizing their data centers in response to the need for more agile, scalable and heterogeneous computing. At the same time, data is growing at 60 to 70 percent yearly, according to Symantec's State of Information Report ( This growth, combined with the proliferation of virtualization and flat or declining budgets, is forcing CIOs to address the new reality where traditional protection models are inadequate. Modern enterprise solutions must provide faster and automated application protection, give insight into large, complicated virtual environments and provide the foundation for partners and service providers to deliver backup-as-a-service. NetBackup 7.6 delivers these benefits so that enterprise organizations can ensure a modern software-defined and fully protected data center.

New Feature Highlights: • 400x faster recovery of VMware vSphere virtual machines by booting directly from backup storage, compared to the hours or days that could be required for a traditional restore. The solution's NetBackup Instant Recovery for VMware environments allows customers to increase productivity and performance by powering on virtual machines from within NetBackup, making them 100 percent available in vSphere during the restore.

• NetBackup Accelerator for VMware eliminates the need for full backups by leveraging integration with VMware Changed Block Tracking. The result is a complete, automated backup that is 35 times faster than traditional approaches, allowing customers to increase performance without compromising budget.

• Customers can protect 300 virtual machines in 300 seconds, proactively backing up and recovering data with NetBackup Replication Director for VMware by leveraging NetApp array-based snapshots to protect virtual environments without giving up recoverability.

• Additional features include multi-tenant hosting options for channel partners and managed service providers to improve scalability; and automated disaster recovery from a physical to a cloud platform to ensure data is always protected and available.

Availability NetBackup 7.6 is available now through Symantec's channel partners or from Symantec directly. Symantec customers with current maintenance contracts can download the new version here: The updated NetBackup 5230 appliance is also available now with 14TB of capacity and NetBackup 7.6 software pre-installed. For additional information on NetBackup 7.6 or the NetBackup 5230 appliance, please visit

Distributed by APO (African Press Organization) on behalf of Symantec Corporation.

Media contact: Katie Beck +971 55 300 61 22 About Symantec Symantec Corporation (NASDAQ: SYMC) ( is an information protection expert that helps people, businesses and governments seeking the freedom to unlock the opportunities technology brings – anytime, anywhere. Founded in April 1982, Symantec, a Fortune 500 company, operating one of the largest global data-intelligence networks, has provided leading security, backup and availability solutions for where vital information is stored, accessed and shared. The company's more than 21,500 employees reside in more than 50 countries. Ninety-nine percent of Fortune 500 companies are Symantec customers. In fiscal 2013, it recorded revenues of $6.9 billion. To learn more go to or connect with Symantec at:

Note to Editors: If you would like additional information on Symantec Corporation and its products, please visit the Symantec News Room at All prices noted are in U.S. dollars and are valid only in the United States.

Symantec, the Symantec Logo and the Checkmark logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...