Contact Center Industry News

TMCNet:  Mortgage Returns Launches Spring Purchase Program

[March 12, 2014]

Mortgage Returns Launches Spring Purchase Program

ST. LOUIS --(Business Wire)--

Mortgage Returns, a provider of TRUE CRM technology and automated marketing solutions for the mortgage industry, announced that it has launched its Spring Purchase Program enabling mortgage lenders to increase purchase business and referrals during the upcoming home buying season.

The Spring Purchase Program incorporates two postcards and a three-touch email campaign to customers, prospects and referral partners. It also provides a referral card for the recipient to give to family and friends. The goal of this campaign is to help mortgage originators thrive in a purchase market by filling their pipeline with leads.

Mortgage Returns developed this campaign in response to the industry predicions of lower volume this year and arms lenders with the tools and capabilities to capitalize on the purchase market through a more sophisticated multi-touch marketing campaign.

The Spring Purchase Program is part of Mortgage Returns' TRUE CRM concept, which trains lenders to increase the effectiveness of marketing campaigns and strengthen relationships with customers, prospects and referral partners to drive revenue and profitability. The primary elements of TRUE CRM include: Total Database Management, Relevant and Automated Marketing, Unbiased Reporting, Expertise and Proactive Advice.

"This initiative expands on the program we offered last year, in which our clients utilized a one-touch direct mail piece and achieved an average ROI of 540 percent," said Jim Blatt, CEO of Mortgage Returns. "We expect even better results this year as we have increased the marketing frequency and look forward to assisting loan originators with their marketing efforts in their communities."

About Mortgage Returns

St. Louis-based Mortgage Returns provides a TRUE CRM and automated marketing solution that transcends traditional marketing by enabling originators to improve the effectiveness of their outreach programs and maximize profitability from clients, prospects and referral partners. Through an award-winning, database management and marketing system, Mortgage Returns provides timely and relevant marketing for more than 9,000 mortgage originators nationwide. Mortgage Returns' customized marketing solution also increases referrals and cross sell opportunities for more than 300 financial institutions. For more information about Mortgage Returns, visit

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