Contact Center Industry News

TMCNet:  Spy-Ethics-Breach

[March 17, 2014]


(Canadian Press Broadcast Wire (Canada) Via Acquire Media NewsEdge) OTTAWA - An investigation at Canada's secretive eavesdropping agency has uncovered misuse of public assets and serious breaches of the spy outfit's values and ethics code.

The findings, prompted by confidential information from a whistleblower, led Communications Security Establishment Canada to revise policy, improve training and boost oversight.

However, CSEC will say little more about the episode _ leading opposition MPs to accuse the spy agency of needless secrecy as it comes under intense scrutiny due to widely publicized leaks.

Ottawa-based CSEC monitors foreign computer, satellite, radio and telephone traffic of people, countries, organizations and terrorist cells for information of intelligence interest to the federal government.

It is a key player in the Five Eyes intelligence network that includes partner agencies from the United States, Britain, Australia and New Zealand.

The Canadian agency says its findings of asset misuse and ethics breaches are not related to national security information, the privacy of Canadians or the continuing construction of CSEC's elaborate new Ottawa headquarters.

(The Canadian Press) (c) 2014 The Canadian Press

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