Contact Center Industry News

TMCNet:  Thank Goodness It's Spring, PECO Invites Customers to Say

[March 20, 2014]

Thank Goodness It's Spring, PECO Invites Customers to Say "TGIS"!

PHILADELPHIA --(Business Wire)--

As the first day of spring arrives, PECO (News - Alert) and our customers say an enthusiastic goodbye to one of the worst winters in our region's history. All of PECO's 2,400 employees thank customers for weathering the winter with us. All week long customers can celebrate spring by following PECO on Twitter and Facebook with the hashtag #TGIS for spring safety and energy efficiency tips, and information on community and environmental activities.

All year long, PECO remains committed to safely keeping the lights on and gas flowing for customers. More than $500 million is invested each year to enhance electric and natural gas systems. This includes regular inspection of equipment, targeted system enhancements, corrective maintenance, and comprehensive vegetation management to ensur continued service for customers.

These investments resulted in record-breaking electric and natural gas reliability performance in 2013, with customers experiencing the fewest number of outages in the company's history, surpassing previous records set in 2012.

For more information on PECO's electric and natural gas system customers can attend an upcoming open house in their neighborhood:

Bucks County:

  • Doylestown Borough: CB West High School - March 26: 6:30 p.m. - 8 p.m.
  • Warrington Township: CB South High School - March 31: 7 p.m. - 8:30 p.m.
  • Warminster Township: William Tennent High School - April 1: 7 p.m. - 8:30 p.m.

Chester County:

  • Kennett Township: Kennett High School - April 2: 7 p.m. - 9 p.m.
  • Valley Forge: Valley Forge Elementary - April 22: 6 p.m. - 8 p.m.

Montgomery County:

  • Lower Merion Township: Harriton High School - March 25: 6 p.m. - 8 p.m.
  • Lower Merion Township: Lower Merion High School - March 27: 6 p.m. - 8 p.m.
  • Horsham Township: Horsham Community Center - April 3: 6 p.m. - 8 p.m.

York County:

  • Delta Borough: Peach Bottom Recreation Center - April 16: 6 p.m. - 8 p.m.

PECO employees will be on hand to speak with residents and provide helpful information regarding the local electric system, how the company prepares for and responds to a storm, ways to stay safe, and answer any questions customers may have.

Based in Philadelphia, PECO is an electric and natural gas utility subsidiary of Exelon Corporation (NYSE: EXC). PECO serves 1.6 million electric and 497,000 natural gas customers in southeastern Pennsylvania and employs about 2,400 people in the region. PECO delivered 76.5 billion cubic feet of natural gas and 37.5 billion kilowatt-hours of electricity in 2012. Founded in 1881, PECO is one of the Greater Philadelphia Region's most active corporate citizens, providing leadership, volunteer and financial support to numerous arts and culture, education, environmental, economic development and community programs and organizations.

If you are a member of the media and would like to receive PECO news releases via e-mail please send your e-mail address to

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