Contact Center Industry News

TMCNet:  HealthEquity Surpasses One Million Health Savings Accounts

[May 01, 2014]

HealthEquity Surpasses One Million Health Savings Accounts

SALT LAKE CITY --(Business Wire)--

Now more than ever, Americans realize the power of health savings accounts (HSAs) to thrive in today's changing health care scene and save for the future, while reducing tax liability today. HealthEquity, one of the largest HSA non-bank custodians, announces it now manages over one million health savings accounts.

HealthEquity was founded in 2002, approximately one year before HSAs became law. The company was founded with the vision to help consumers to make more informed health care saving and spending decisions. Since then, the company has experienced significant growth as HealthEquity has empowered millions to build health savings for the short and long term.

"We are delighted that we are able to change the lives of so many," stated Jon Kessler, HealthEquity president and CEO. "Reaching one million HSAs is very significant for HealtEquity, not only because it is a major milestone, but also because of the profound impact it represents for our members and the billion-plus dollars amassed in savings."

An HSA paired with an HSA-eligible health plan allows consumers to spend and save long-term for healthcare on a tax-advantaged basis. Funds roll over from year to year, even with a change in employment and into retirement. HSA-eligible health plans typically cost less than traditional health plans, and the money saved can be deposited into an HSA.

"HealthEquity's unmatched success can be attributed to our emphasis on exceptional service and education," said Kessler. "We provide phone support for our members 24 hours a day and offer comprehensive educational resources. As a result, employers recognize the HealthEquity advantage and have partnered with us in numbers that outpace competitors."

About HealthEquity

Founded in 2002, HealthEquity is one of the nation's oldest and largest dedicated health savings custodians. The Company's innovative technology platform and tax-advantaged accounts help members build health savings, while controlling health care costs. HealthEquity works with 57 health plan partners and services more than 1.3 million healthcare accounts for employees at 25,000+ companies across the United States. To learn more, visit

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...